Banquet Set-Up Manager
 

Passionate about everything Food & Beverage and putting a smile on our guests’ faces? As a Banquet Set-Up Manager, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. Your attention to detail and excellent communication skills as a manager will empower your team to deliver exceptional service to guests of our group functions and the hotel in general.

What is in it for you?

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-Site employee cafeteria
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
• Recognition program for going above and beyond

What you will be doing:

• Responsible for leading the Banquet Set-Up team in all aspects of the department and ensure service standards are followed.
• Handle guests concerns and react quickly and professionally.
• Train colleagues and Supervisors in the absence of a trainer.
• Balance operational, administrative and colleagues’ needs.
• Contribute to departmental meetings.
• Review Banquet Event Orders to ensure proper set-ups are in place.
• Work with the Conference Services & Catering department to maximize revenue and guest satisfaction levels.
• Ensure proper staffing and scheduling for the department in accordance to productivity guidelines.
• Assist with planning the daily shift assignments.
• Ability to discipline staff accordingly.
• Follow all safety and sanitation policies.
• Perform additional duties as necessary.

 

Your experience and skills include:

• Warm and caring personality
• Previous Banquet or Set-Up leadership experience required
• Highly responsible and reliable
• Ability to read, and understand BEOs and Diagrams
• Ability to communicate effectively in oral or written form
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team with or without supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Ability to use Microsoft Office Products (Word, Excel, Outlook)

Your team and working environment:

• A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We are One.
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines
• Constant standing and walking throughout the shift
• Frequent kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs and ramps

Our commitment to Diversity & Inclusion:
https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS