Pullman and Mercure Brisbane King George Square is looking for a dedicated customer-focused Food & Beverage (Banquets) Team Leaders to join our Conference & Events Operations team.

Reporting to the Conference & Events Operations Manager, the key responsibilities of this role include:

• Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the Department & quality service is provided
• Providing leadership and guidance to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
• Set up and pack down of events/conference rooms and coordination on the day
• Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
• Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
• A ‘hands on’ approach is required as is to work as part of a team to provide efficient service

What we are looking for:

• Previous experience in a Food & Beverage role within the Conference & Events area desired
• Passionate about Food & Beverage and event service
• Experience in training and motivating employees
• Friendly, outgoing personality and a high standard of personal presentation and self-awareness

Specific Requirements:

• Flexibility to work various shifts including week-ends, nights and public holidays
• Excellent communication skills
• Being a true hospitality professional dedicated to providing customer service excellence
• Responsible Service of Alcohol (RSA)

In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide. Click ‘Apply’ to begin your journey!

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.