Key Roles & Responsibilities:

• Read daily events to be aware of any VIP arrivals. 
• Must have a complete working knowledge of bar items, ingredients and preparation
• Ensure all details of service are performed properly for every guest
• To understand and adhere to Beverage Department Standard Operating Procedures
• Change ashtrays, serve cigarettes and wipe down bar area
• Ascertain guest satisfaction and handle any problem which may arise, informing a manager of the problem and how it was resolved
• When possible greet regular guests by name and note and serve preferences accordingly
• Professionally set up bar at the start of opening, including liquor, icing, glassware, juices and garnishes
• Process drink orders in proper calling order both from guests directly and from service staff, checking for correct order and managing billing quickly and efficiently
• Make all cocktails in accordance with Hotel’s standard beverage manual
• Receive and check liquor against previous shift’s requisitions
• Attempt to limit problems and liability related to customers' excessive drinking
• Serve snacks or food items to customers seated at the bar
• Organize requisition, pick up and verification for F&B items used in the bar areas
• Ensure that the bar is fully stocked and all side opening and closing duties are completed
• Slice and pit fruit for garnishing drinks
• Arrange bottles and glasses to make attractive displays