Job Title

Primarily responsible to greet and welcome all guests to the hotel and relieve guests of their luggage on arrival. You will ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner. In Addition to assist guests with luggage, to collect and distribute post, parcels. And also deal with general enquiries and ensuring the lobby and forecourt areas are always clean and tidy

What you will be doing:

• Maintain good personal appearance all the time; wear the standard uniform and nametag.
• Escort the in-house guests to their rooms by the golf cars if requested.
• Escort the arriving guests to their room s and providing them with proper information about the hotel.
• Deliver arriving luggage and remove the departing luggage promptly.
• Taking care of the guest’s luggage as long as it still remaining by the lobby area.
• Handle the newspaper for the guest in-house and make sure that it is distributed the earliest possible.

What is in it for you?

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
• Discounted Food & Beverage

Your experience and skills include:

Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service. Be a good team player and Flexibility to work a variety of early and late shifts. Able to stand for long hours. 

EDUCATION:

High school or equivalent education. Computer Basics and knowledge of Property Management software. 

EXPERIENCE:

Previous experience working in a luxury 4 or 5 star hotel or serviced apartment environment. The successful candidate is likely to have a passion for customer service, excellent communication skills and good levels of written and spoken English.

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS