Bellperson
A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.
Hotel Overview: Centrally located in downtown Calgary, The Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
Summary of Responsibilities:
Reporting to the
Assistant Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
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Responsible for the delivery of Guest’s to their room, luggage, messages and any other items for delivery within the Hotel
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Consistently offer professional, friendly and engaging service
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Ensure the timely and efficient transfer of luggage to and from the guest’s room
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To ensure the guest is familiar with their room upon arrival ie. temperature control
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Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain
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Assist guests regarding hotel facilities in an informative and helpful way
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Follow department policies, procedures and service standards, including all safety policies
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Other duties as assigned
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