Bid Desk Specialist
LenovoBratislava, svkUpdate time: September 21,2020
Job Description
#### Position Description:


Lenovo Upsell Services team is looking for a Bid Desk Specialist to cover
following responsibilities:

\- Creating custom solution for new Warranty Services (creating custom Part
numbers)
\- Actively consulting and providing offers of Lenovo Services products to
customers/partners (providing information of warranties - consulting what is
the best choice)
\- Providing custom solution for warranty services, preparing report by
facilitating appropriate services and created offers to buyers regarding
products. (Creating report from serial numbers/customer’s ID provided and
offer possibilities for further upgrades including pricing)
\- Tracking and categorizing customer communications & order life cycle
(checking custom Part numbers and if they were sold)
\- Proactively supporting customers by spotting trends and predicting customer
needs
\- Providing information about availability of services worldwide
\- Cooperating with external/internal supplier to deliver best product to the
customers
\- Cooperating with other teams to provide info of new services, giving
information/approval to registration team to process purchased warranties

#### Position Requirements:


\- 3+ years of experience in sales/sales-like environment, ideally within an
IT corporate
\- Fluent English (written, verbal, interpersonal)
\- Excellent communication & collaboration skills
\- Highly organized and effective, able to demonstrate an ability to
priorities workloads, and personal time management
\- A good working knowledge of MS Office, especially MS Excel
\- Team player attitude

Base gross monthly salary from minimum 1500 EUR and above, depending on
experience.

At Lenovo we're proud to be an equal opportunity employer. Applications from
people with disabilities are welcome!

About Lenovo Services

We think and act differently!

Lenovo Services adopted a new way towards a smart transformation to become a
solution-based company. Services offer a comprehensive portfolio of services
that support the full lifecycle of the Lenovo products. At every stage from
planning, deployment, support to asset disposal we offer the expertise and
services to more accurately budget for the customer`s IT expenses, deliver
better SLA and generate greater end user satisfaction.
Shape a new Services culture with us!

About Lenovo

Lenovo is a $46 billion global Fortune 500 company and leader in providing
innovative consumer, commercial and enterprise technology. Our portfolio of
high-quality, secure products and services covers PCs, workstations, servers,
storage, smart TVs and a family of mobile products like smartphones, tablets
and apps. Everyone here at Lenovo is an integral part of the company, working
together, across continents, cultures and innovations, all comprised in a
friendly, fast-paced, work environment that focuses on one common goal: to be
known as the best in what we do.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.

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