Bilingual Administrator (French/English)
AmgenCanada - torontoUpdate time: September 13,2021
Job Description

Career Category

Administrative

Job Description

Reports to: Sr. Manager, Finance

Location: Currently remote but will require the successful candidate to go into Mississauga office once a week when it is deemed safe to return.
 

Job Summary

Amgen Canada is seeking a Bilingual (French/English) Administrator with the utmost degree of professionalism and integrity, capable of handling a wide array of administrative tasks supporting the organization as part of Centre of Excellence (COE) Team. The COE Team has a variety of responsibilities with a strong focus on Health Care Professional (HCP) Agreements and HCP payments.
 

Working at Amgen

At Amgen, you'll experience a work environment where employees strive to serve patients by redefining the promise of science and biotechnology into therapies that have the power to restore health.

Our culture is what makes Amgen a special place to work. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do. Take a few minutes to hear what some of our current staff members are sharing about working at Amgen. Click HERE
 

Responsibilities:

HCP (Health Care Professional)/ HCO (Health Care Organization) Contract Administration and Execution:

  • HCP and HCO Agreements

  • Ensure appropriate agreement templates are selected for the type of HCP/ HCO activity/engagement

  • Draft/Edit agreements from standard templates and ensure RAE (Responsible Amgen Employee) provided details and supporting documents are accurately & professionally reflected in the agreement, flag any compliance deviations

  • Execute contracts (using DocuSign)

  • For group meetings, work with external meeting agency to acquire required HCP information for contracting
     

HCP/ HCO Payments Administration:

  • Support HCP invoicing, HCP payment requests and HCP vendor setup processes

  • Review for required supporting documentation are in place before submitting invoices to the disbursements team for payment processing

  • Confirm HCP payment processed and notify RAE
     

Others:

  • Support RAE in navigating C3 engagement process, and liaison with local compliance team/ C3 IS System team for support as needed

  • Support HCP inquiries

  • Support any internal audit, lead and/or participate in continuous improvement activities/workshops

  • Execute tasks with an understanding of company compliance policies & procedures

  • Represent COE at AC Community Meeting to actively contribute best practices and bring forward challenges with a solution oriented and collaborative attitude
     

Special projects up to 20% as requested
 

Basic Qualifications

  • Must be fully bilingual in French/English (verbal and written)

  • Undergraduate degree

  • 2 years of related work experience

Preferred Qualifications

  • Previous experience working in an administrative position handling several assignments at one time in a fast-paced environment

  • Experience working in a shared services environment

  • Experience with SAP Enterprise Resource Planning systems (ERP) and technologically savvy/proficient (Compliance system, Sharepoint, Microsoft Office)

  • Strong organizational skills and the ability to multitask and skillfully reprioritize work in a fast-paced environment

  • Excellent time management, organizational skills, and attention to detail/accuracy

  • Excellent interpersonal and communication skills showcased by the ability to work effectively with others at all levels of the organization and externally

  • High level of integrity and dedication to accuracy

  • Exhibits flexibility in high pressure situations

  • Experience in Pharmaceutical/Biotech industry

  • Paralegal / contract management experience
     

Key Competencies:

  • Ensure Quality

  • Collaborate, Communicate, and Be Accountable

  • Delivers Results/ Strong organizational, multi-tasking skills

  • Create Value for Patients, Staff, and Stockholders/ Process improvement/Internal/External Relationship Building

  • Trust and Respect Each Other

  • Work in Teams / Problem Solving, Conflict Resolution
     

Key Relationships:

  • Responsible Amgen Employees (RAE) interacting with HCPs (includes Field and Head Office staff)

  • ACs

  • Compliance

  • Finance

  • Legal
     

Amgen endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact TalentAcquisitionInquiries@amgen.com to make a request and ensure you include the requisition number.

Reasonable accommodations are available, upon request, to facilitate the equal participation of candidates with disabilities, should you be selected for an interview.

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