#### Position Description:


Here at Lenovo we are focused on a bold vision to deliver smarter technology
for all through developing world-changing tech that creates a more inclusive,
trustworthy and sustainable digital society. As pioneers driving the
intelligent transformation in the market place we are designing, engineering
and building the world’s most robust portfolio of smart devices and
infrastructure. Our mission is to create better experiences for millions of
customers around the world. We do what we say, we own what we do, and in turn
we wow our customers.

Who You’ll Work With:

We manufacture one of the world’s most extensive portfolios of connected
products, including: PCs (ThinkPad, Yoga, Lenovo Legion), tablets, smartphones
and workstations; as well as augmented and virtual reality (Mirage,
ThinkReality), smart home office solutions, software and services.

In this role you will be supporting our Intelligent Device Group (IDG). The
IDG at Lenovo houses our PC and Smart Devices. We combine investment in high-
growth segments (workstations, gaming, visuals, thin and light devices) with
new innovation in the smart device categories and continue to explore new
opportunities across AR/VR, artificial intelligence (AI), Internet of Things
(IoT), security and as-a-service solutions.

What You'll Do?
As a Bilingual Customer Service Representative you will coordinate and manage
the process to respond to customer's requests. The IDG Customer Service
Representative is responsible for validating requests; creating quotes and
communicating both internally and externally to ensure an excellent sales
experience. You will engage with and cultivate relationships with Sellers;
Clients; Business Partners and a variety of Lenovo aligned functions. The
successful candidate is a proactive team player, with superior attention to
detail and excellent time management.

This role will work out of our Montreal office.

Why Lenovo?

Lenovo is a US $50 billion Fortune Global 500 company, with 57,000 employees
and operating in 180 markets around the world. We are #1 PC company on the
planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST
global brands. Focused on a bold vision to deliver smarter technology for all,
we are developing world-changing technologies that create a more inclusive,
trustworthy and sustainable digital society. By designing, engineering and
building the world’s most complete portfolio of smart devices and
infrastructure, we are also leading an Intelligent Transformation – to create
better experiences and opportunities for millions of customers around the
world.

Lenovo is an Equal Opportunity Employer providing accommodation(s) during the
recruitment process. Should you require any accommodations, please indicate
this on your application/cover letter and we will work with you to meet your
accessibility needs.

#### Position Requirements:


Minimum Requirements:
\- 1 to 3 years of work experience.
\- Fully Bilingual in French and English.
\- Previous experience in a technology field or IT Industry is preferred.

Preferred Requirements:
\- Working knowledge of IT industry, experience with computer based programs,
ability to learn and present product portfolio is required.
\- Excellent verbal/ written communication skills are required.
\- Must be a self-starter with strong Microsoft Excel skills.
\- Previous experience with OVP and SAP is an asset.
\- Bachelor’s degree or College Diploma.
\- New Graduates are encouraged to apply.

We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.