Bilingual Project Manager
HR departmentTokyo, jp 153-0051Update time: November 11,2019
Job Description
Responsibilities
Management of all levels of Project Managers, within their team, ensuring they are working effectively and developing their skills/competences. Also the main primary interface with key clients in their team and they carry full responsibility for delivering against the revenue and profitability targets assigned.
- Compile accurate information for approval of quotes/proposals, including detailed notes.
- Close financial monitoring of projects i.e. budgets, change orders, invoices and payments.
- Prepare project plans/flow, account summaries and follow optimal process and methodology while accessing risk.
- Provide excellent communication flows and quality control with the client, team and network offices.
- Following guidelines for accurate compilation and approval of all project schedules.
- Establishing metric-based Quarterly Business Reviews and conducting these reviews with all key customers.
- Weekly status reports, conference calls and managing meetings.
- File and archive all project related materials appropriately.
- Monitor, mentor and motivate Project Managers and providing training and development opportunities for Associate Project Managers.
- Identify process advancements and technology opportunities.
- Resolve client and project issues with a high level of service.
- Analyze accounts and provide financial planning.
- Ensure effective escalation processes are established and used by all team members.
Performance Criteria
- Account growth
- Client satisfaction
- Recruitment, development and retention of team members
- Numbers and levels of quality issues
- Effectiveness in advancing technology solutions
Skills and Experience:
- Bachelors degree or equivalent work experience.
- 7-10 years’ experience in hands-on localization project management
- Advanced written and verbal communication and presentation skills.
- Advanced knowledge of all aspects of localization process including: software engineering, DTP, graphics, translation, testing, internationalization, multimedia and extensive knowledge of translation and workflow tools and process.
- Strong employee management, including: leadership, motivation, mentoring and assessment.
- Detail oriented.
- Flexibility.
Ability to travel up to 20%.
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