Billing & Collection Officer_Mandarin Speaking
EcoVadis Hong Kong LimitedTaikoo shingUpdate time: January 4,2020
Job Description
  • Providing invoicing and debt collection support via email customer service platform and contact on the phone international and domestic suppliers participating in EcoVadis international sustainable development evaluation campaigns

  • Providing technical support and ensure adequate information is available

  • Maintaining a debt collection portfolio using the support framework designed. i.e.: templates, sources of needed information

  • Acting in a professional manner while contacting the debtors. Using the verbal skills and communication techniques to keep up the positive image of EcoVadis

  • Collaborating with EcoVadis internal departments to manage and solve queries efficiently and effectively

  • Researching and implementing solutions for constant improvements within the EcoVadis support structure

  • Assisting with a variety of internal projects based on the needs of the organization

  • Liaising with international colleagues regularly to assist and add value to the EcoVadis global mission

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