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Providing invoicing and debt collection support via email customer service platform and contact on the phone international and domestic suppliers participating in EcoVadis international sustainable development evaluation campaigns
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Providing technical support and ensure adequate information is available
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Maintaining a debt collection portfolio using the support framework designed. i.e.: templates, sources of needed information
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Acting in a professional manner while contacting the debtors. Using the verbal skills and communication techniques to keep up the positive image of EcoVadis
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Collaborating with EcoVadis internal departments to manage and solve queries efficiently and effectively
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Researching and implementing solutions for constant improvements within the EcoVadis support structure
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Assisting with a variety of internal projects based on the needs of the organization
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Liaising with international colleagues regularly to assist and add value to the EcoVadis global mission
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