Responsibilities:

• Monitor counter operations to ensure full compliance with bank policies and procedures
• Develop and maintain customer relationship to ensure high level of customer satisfaction
• Review branch documents and authorize branch transactions to ensure compliance and accuracy
• Assist to motivate and coach front line staff to provide high quality of customer service to clients
• Perform cashier duties, handle ATM/CDM close-out, act as cash vault key/combination custodian
• Handle customers’ loan applications and prepare credit proposal
• Handle general enquiries from other branches, internal departments and other stakeholders
• Handle clerical work for branch operations

Requirements:

• Bachelor degree holder
• Minimum 5 years of experience in branch network of retail banking
• Able to work independently and with good team spirit
• Solid understanding on AML/CDD process
• Proficient in English and Chinese
• Macau I.D. is required

Attractive remuneration package will be offered to the right candidate. Please apply with full resume stating present & expected salary and contact phone number to Human Resources Department, OCBC Wing Hang Bank Limited, 241 Avenida de Almeida Ribeiro, Macau. Please quote the reference.

Personal data collected will be used for recruitment purpose only. For more information, please visit our website: http://www.ocbcwhhk.com.