Bus Person

Purpose:      To assist servers in any way possible to ensure proper, prompt and courteous service to all guests.

Essential Functions:

 

• Station set-up
• Stock needed supplies in side stands.
• Clean-up of coffee machines and prepared coffee.
• Set-up tea station.
• Get ice supply.
• Dust all tables to include table legs.
• Receive rolls and put in warmers.
• Put milk in refrigerators and set-up creamers.
• Pre-set breadbaskets lined with napkins.
• Pick-up linen.
• Check off and pick-up storeroom supplies.
• Set tables with clean, pressed linen, china, silver and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during meal period.
• Remove any extra settings.
• Pour water.
• Attend to all needs of the guests during meal periods, breakfast, lunch and dinner.
• Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-shift meetings.
• Responsible for setting up restaurant area.
• Adhere to predefined drink service guidelines and responsible for beverage familiarization.
• Perform any other duties assigned by management.
• Maintain a neat and professional appearance following the Novotel Grooming Standards.
• Maintain an awareness of liquor costs and minimize waste, which may raise them.
• Must be familiar with all policies related to liquor liability laws.
• Ability to open and close the restaurant shift assigned.
• Must serve all guests in consistent manner, using the Novotel F&B Standards.
• Must be able to bus tables, and re-set the tables as needed.
• Must know the menu and be able to describe the items to guests.
• Must be able to resolve guests’ issues and create an amazing experience.
• Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions, events and meetings taking place at any given time.
• Control heavy volume at the restaurant.
• Knowledge of hotel property.
• Inform the guest about buffets, hotel activities and community.
• Attend to and anticipate guest’s needs.
• Greeting guests. Anticipate guest’s needs to create an amazing experience.
• Assist with IRD when required
• Responsible to follow FIFO procedures at the bars.
• Label daily perishables
• Label dairy products

 

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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