At AstraZeneca we play a critical role in making our pipeline accessible to patients. What sets us apart here is being a research-driven enterprise, it means there’s always something new to be working on; new indications and securing access for new medicines to reach even more patients in need.

We develop and execute pricing and market access strategy to ensure patients have access to our medicines. Helping each patient navigate their whole journey. In short – we help to make our pipeline accessible to patients. A crucial role in the business, we look to the future, analyzing trends and spotting opportunities. This shapes the advice we offer, as we translate it into strategic and technical actions across the enterprise.

The Business Analyst (BA) operates within the Access Services Project Management Office (PMO) Team and is responsible for facilitating change to include partnering closely with contact center and field agent teams, subject matter experts, and technical resources to identify business needs, define project requirements, and liaise the development of the solution through implementation.

Essential Job Functions:

• Partner with contact center and field agents serving the Access Services organization to become a trusted advisor to, ultimately, enhance the way they operate to better support patients and Healthcare Providers
• Shepherd technological change through implementation and sustainment using Scaled Agile business methodology, fulfilling the Product Owner role
• Create detailed user stories to capture the reason why change is needed for the business
• Development of test scenarios and test cases, and testing activities vital to assess the quality and completion of system implementations.
• Contribute to Lessons Learned to evolve our Ways of Working
• Assist the Project Manager and Directors in project-related tasks.

Essential for the Role

• Bachelor's degree in Business Administration, Information Systems, or equivalent years of professional work experience in related field
• 3+ years of experience in Business Analyst-like roles: creating wireframes, documenting processes; requirements gathering, impact analysis, management of technological change
• Broad working knowledge and experience with healthcare applications and technology
• Experience with Agile methodology
• Experience with Customer Relationship Management applications (CRM)
• Experience with Scaled Agile Framework (SAFe)
• Experience with Telephony or Contact Center Suite of tools
• Excellent verbal, written, and interpersonal skills with the ability to communicate professionally with a diverse group of executives, managers, and subject matter experts

Skills and Behavior:

• Passion for patients
• Natural curiosity to ask “Why” and the inner drive to uncover the answer
• Strong organizational skills; including high attention to detail
• Ability to multitask and work on multiple, parallel projects
• Ability to prioritize work assignments, communicate progress, and deliver on time
• Apt to be open-minded, collaborative, and high energy to learn and grow fast

Location: Gaithersburg, MD

Our Gaithersburg, Maryland facility creates life-changing medicines for people around the world.  This campus employs more than 3,500 experts in our field and is only a short drive from Washington, DC. This modern and vibrant scientific campus is the home of R&D and Oncology in the US. Here, we play host to some of the most cutting-edge technology and lab spaces, all designed to inspire collaboration and cross-functional science. We believe employees benefit from being challenged and inspired at work. We are dedicated to creating a culture of inclusion and collaboration. The Gaithersburg site offers a variety of amenities to help boost productivity and help keep our employees happy and healthy. This includes a fitness center, employee healthcare clinic, electric vehicle charging stations, dry cleaning, full-service cafeteria and copy center. This is where you’ll find newly-designed, activity-based work spaces to suit a variety of working styles while increasing collaboration between teams. 

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

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Date Posted

13-Aug-2021

Closing Date

26-Aug-2021

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.