Roles and Responsibilities:

Technical

SAP Business Analyst should have strong SAP FICO module(s) knowledge.

• Able to articulate solution options and using ERP configuration creatively versus developing enhancements.
• Should have knowledge on interfaces, iDocs and workflows.
• Ability to solve problem and identify route cause for the problem in your functional area.
• Understand how your functional area impacts or is impacted by actions in downstream or upstream modules.
• Ability to route cause ABAP is important in this role as well as basic development and transportation processes.

• Prepare functional specifications for conversions, enhancements and projects
• Should have minimum knowledge in other functional areas like Sales & Distribution, Operations etc
• Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams
• Coordinate with Super Users in resolving issues that arises during user training
• Knowledge on Month-end & Year end activities
• Knowledge of Service Now (Service Requests, Incident & Change Management Process)

Business Skills

• Management and accountability for the achievement of all Metrics (SLAs);
• On time delivery of functional aspects of Enhancement and Project assessment requests and blueprinting
• Quality of delivery of all functional aspects of Enhancements and Projects
• Delivery and support of incident/break/fix and production support

• Effectively manage the relationship with internal business partners
• Should possess excellent communication skills (verbal and written).
• Ability to understand the business need/requests and recommend a suitable role when multiple options exist. Problem Solving and listening skills are important.
• Ability to work remotely with business partners. This is a key skill to ensure a clear and collaborative relationship to support enhancements and break fix resolution.
• Open to seek advice with fellow (onshore/Offshore) team colleagues.
• Ability to prioritize the work & complete the activities assigned.
• GxP Experience in the Pharma Industry would be beneficial.
• Ability to follow a highly regulated process as laid out by SOPs.
• Mentor other Business Analysts within the regions
• Able to articulate solution options and using ERP configuration creatively versus developing enhancements
• Prepare functional specifications for conversions and enhancements
• Coordinate with development team and monitor the progress of developing activities and updating the status with respective teams
• Help in the management of Root Cause Analysis for service delivery issues
• Candidate should have strong knowledge on R/3 4.7 and ECC 6.0
• knowledge on SAP HANA S/4 finance added advantage

Candidate Requirement

Education & Experience Requirement:

A Degree in Computer Science, Finance or related field with 5+ years of work experience

• Skills, Knowledge & Experience
• SAP FICO experience having minimum two end to end implementation
• Strong interpersonal and excellent documentation skills
• Able to assume and complete assignments independently
• Able to explain technical concepts to a broad audience.
• High attention to detail.
• Ability to organize and priorities work.
• Strong analytical skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of managers, and subject matter experts