Business Application Support Analyst
UBSSwitzerland - zürich Update time: August 11,2020
Job Description
Are you excited about playing a key role in keeping UBS competitive in an increasingly digitized worked?
We are looking for an IT Support Analyst who will;
• be responsible for providing hands-on Level 2 production support of Corporate Center business aligned applications
• govern production support execution as aligned to existing ITIL framework
• follow effective and efficient operational policies, processes and procedures
• ensure all forms of workload are managed in line with established processes and procedures
• work closely with the vendor, key stakeholders to plan for cost optimized solutions, manage delivery, implementation, process improvement and production product support.
• Highly refined and professional in verbal and written communications
• Demonstrable experience in delivering a quality operational service to customers
• Experience in operating under a Global team environment
We are looking for an IT Support Analyst who will;
• be responsible for providing hands-on Level 2 production support of Corporate Center business aligned applications
• govern production support execution as aligned to existing ITIL framework
• follow effective and efficient operational policies, processes and procedures
• ensure all forms of workload are managed in line with established processes and procedures
• work closely with the vendor, key stakeholders to plan for cost optimized solutions, manage delivery, implementation, process improvement and production product support.
• Highly refined and professional in verbal and written communications
• Demonstrable experience in delivering a quality operational service to customers
• Experience in operating under a Global team environment
Get email alerts for the latest"Business Application Support Analyst jobs in Switzerland - zürich "
