Daily tasks
You will work together with and report to the Program Director and Marketing Director on the following daily tasks, including but not limited to:

Online marketing (Time Spent 50%)
• Managing English social media channels: blogs – posting Mandarin Morning school events, useful information about living or studying in China, advertisement
• LinkinIN community forum – Posting detailed information about Mandarin Morning school, including job advertisements; introductory information about courses and internships
• Build a network of power bloggers
• Managing the English part of our website (content and SEO)
• Find appropriate target markets and websites to promote Mandarin Morning School – Shanghai community site, English Speak Expat living in foreign countries’ site
• Event marketing: Invite English Speaking Expat whenever we hold an event and promote the school

Sales (Time Spent 30%)
• Manage sales process from first contact through final enrollment with applicants from English speakers, by email and phone and attract package or local students, including:
o Informing and guiding applicants in their search for the right program
o Interviewing new Internship Program applicants for the Internship Program
o Matching the Internship Program applicants with available internship offers by contacting the companies
o Helping applicants of the Intensive Chinese program to define the specific characteristics of their program and answer their questions
o Advising enrolled students on the logistical aspects of their stay before their arrival
o Communicating with other 3rd parties involved in the enrolment process
o Assist the Sales Director by providing information and feedback regarding the sales process with the aim to continuously improve the process

Customer service and quality control (Time Spent 10%)
• Help to prepare for students’ arrival
• Take the student to his/her classroom
• Take the student to the visa center to help them apply
• Follow up on the lesson quality and help to ensure our students are happy with the services they are receiving
• Follow up with students of the Intensive Chinese program to measure satisfaction

Business development (Time Spent 10%)
• Contact new companies and/or answer companies’ enquiries
• Help the Program Director in defining the internship offers from new partner companies
• Joining network events and increase awareness among local Expat communities
• Search and contact new agents who will bring English speaking expat students to Mandarin Morning school


Please contact at:
fiona@mandarinmorning.com