RWS Technology Services provide end-to-end business technology solutions. Our team of experts provides a wide portfolio of services around digital technologies and technology operations to help organizations stay ahead of the curve, lower their total cost of ownership and improve efficiencies.

About Role:

Position: Business Development Manager - US

Location: Preferably NY/NJ area but open for any location in US (Remote)

Relevant Experience:

The incumbent should have at least 10-12 years in IT Services sales in the US Market with a proven track record and excellent sales and account management credentials. Candidate should have IT Services selling and new account generation experience in Digital and Cloud Solutions across different technology platforms.

Role Description:

• Prospecting:
• Having a comprehensive channel strategy/multipoint lead generation
• Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.
• Attending and representing the company at various business and industry meetings and trade shows.
• Prospecting to establish new accounts and extending business in existing accounts.
• Maintaining contact and opportunity information complete, accurate and in a timely manner.
• Business conversion:
• Prospecting, qualifying, proposing, negotiating, and closing mid/large sized business deals.
• Building credible and lasting relationships with prospects and customers for repeat business.
• Setting customer expectations consistent with service offerings and delivery potential.
• Keep customer relationship management system up to date on daily basis.
• Working with onsite and offshore teams to build proposals through to securing business and post contract management.
• Achieving booking, billing and profitability targets for the region.

Desired skills:

The ideal candidate must possess the following qualities:

• Must be residing in US, preferably based in New Jersey or East Coast region.
• Ability to work in US region, e.g., Green card, where applicable
• An in-depth knowledge of the dynamics of the IT services industry
• Is a proven account "hunter" as well as a “farmer”
• Excellent communication skills.
• Extensive experience of direct selling of IT solution services
• Successfully pursued business that supports the core services as Customer Experience Management Solutions across different technology platforms.
• Established network of business contacts in Customer Experience Management Solutions area
• Knowledge/experience with cloud-based applications
• Knowledge/experience with WCM, CCM, CRM, ECM, RPA enterprise level products/services
• Experience in selling AI/ML/Data Science related services/solutions.
• Experience in selling Technology Solutions to enterprise clients in Digital Solutions/Transformation, Cloud Engineering, Systems Integration, Full-stack Applications Development, DevOps Automation, QA, Onsite/Offshore IT Service Delivery, IT Outsourcing and Remote IT Services.
• Experience with Managed Services offerings
• Ability to convince, handle objections, and closing big-sized deals quickly.
• Relevant C-level contacts in the US market
• Must be both dynamic and proactive in sales approach and be extremely solution oriented.
• Worked in or with offshore services provider.

How we help? RWS Technology Services offer state-of-the-art technology solutions across the product lifecycle management process – all the way from consulting, concept, design, development to maintenance and optimization. We specialize in helping companies excel in the global, fast-paced technology landscape by supporting them in every aspect of customer interaction: Globalization, Digitization, Customer Experiences Management, Business Processes Automation, and Technology Infrastructure Modernization.

• Innovative: RWS understands the needs of our customers to use the best talent, latest technologies and solutions to help create connected customer experiences. We help our clients differentiate themselves by making their product engineering capabilities more data driven, powered by AI and supported by cloud services and intelligent edge devices.

• Tailored: RWS Technology Services has been delivering technology services and solutions to start-ups, mid-sized and Fortune 500 corporations for over 20 years now. Our technology experience across all key industries ensures tailored applications development to meet the unique business needs of our clients.

• Proven: Our group is led by dedicated on-shore and off-shore project management teams of highly experienced professionals specializing in both agile and waterfall methodologies. We understand complex technology deployments and have a proven record to manage business critical, time-sensitive, and highly secure deployments that scale with your business growth.

Disclaimer

Every RWS story starts with an application and our aim is to ensure every applicant has a world-class experience at every step. We are an equal opportunity employer where we promote diversity and inclusion and our assessment process is designed for you to showcase your experience, skills and fit to our values. When you apply for a role at RWS, anywhere in the world, we want you to have the opportunity to understand who we are, what we do for our clients and to meet with people who will inspire you and answer your questions. At no stage will RWS ask an applicant to pay for any aspect of your assessment, on-boarding, or training.