Business Development Manager - Language Services and Technology 

Work Location: Remote candidates residing and working in the following states will be considered for this position: CA, CO, FL, IL, MA, MN, NV, NH, NJ, NY, OR, PA, TX, WA, WI 

About RWS: RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations. Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents. Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  For further information, please visit: www.rws.com 

RWS Division:

RWS Technology Services offer state-of-the-art technology solutions across the product lifecycle management process – all the way from consulting, concept, design, development to maintenance and optimization. We specialize in helping companies excel in the global, fast-paced technology landscape by supporting them in every aspect of customer interaction: Globalization, Digitization, Customer Experiences Management, Business Processes Automation, and Technology Infrastructure Modernization. RWS Technology Services has been delivering technology services and solutions to start-ups, mid-sized and Fortune 500 corporations for over 20 years now. Our technology experience across all key industries ensures tailored applications development to meet the unique business needs of our clients.

About The Role:

The Business Development Manager is responsible for growing revenues through winning new clients and developing large complex accounts. The BDM’s prime responsibility is to create customized solutions for identified leads and turn business opportunity into customer acquisition. The Business Development manager performs all steps of the business development process. The BDM Senior also manages some relationships with existing clients (large complex accounts). The BDM's client portfolio generates approximately $5m+.                                                                      

Requirements:

• MUST have AT least 5 years of successful experience selling IT Services sales in the US Market with a proven track record and excellent sales and account management credentials.
• Candidate should have IT Services selling and new account generation experience in Digital and Cloud Solutions across different technology platforms.
• Must be residing in US, preferably based in New Jersey or East Coast region.
• Ability to work in US region, e.g., Green card, where applicable
• An in-depth knowledge of the dynamics of the IT services industry
• Is a proven account "hunter" as well as a “farmer”
• Excellent communication skills.
• Extensive experience of direct selling of IT solution services
• Successfully pursued business that supports the core services as Customer Experience Management Solutions across different technology platforms.
• Established network of business contacts in Customer Experience Management Solutions area
• Knowledge/experience with cloud-based applications
• Knowledge/experience with WCM, CCM, CRM, ECM, RPA enterprise level products/services
• Experience in selling AI/ML/Data Science related services/solutions.
• Experience in selling Technology Solutions to enterprise clients in Digital Solutions/Transformation, Cloud Engineering, Systems Integration, Full-stack Applications Development, DevOps Automation, QA, Onsite/Offshore IT Service Delivery, IT Outsourcing and Remote IT Services.
• Experience with Managed Services offerings
• Ability to convince, handle objections, and closing big-sized deals quickly.
• Relevant C-level contacts in the US market
• Must be both dynamic and proactive in sales approach and be extremely solution oriented.
• Worked in or with offshore services provider.

• Responsibilities:

• Having a comprehensive channel strategy/multipoint lead generation
• Developing a healthy pipeline of suspects and prospects and accurately forecasting business deals to be closed.
• Attending and representing the company at various business and industry meetings and trade shows.
• Prospecting to establish new accounts and extending business in existing accounts.
• Maintaining contact and opportunity information complete, accurate and in a timely manner.
• Business conversion: Prospecting, qualifying, proposing, negotiating, and closing mid/large sized business deals.
• Building credible and lasting relationships with prospects and customers for repeat business.
• Setting customer expectations consistent with service offerings and delivery potential.
• Keep customer relationship management system up to date on daily basis.
• Working with onsite and offshore teams to build proposals through to securing business and post contract management.
• Achieving booking, billing and profitability targets for the region.

• Benefits: Amazing benefits! (Seriously!)

• Strong medical, dental, and vision coverages, with generous employer contribution to healthcare spending accounts, and access to FSA, HSA, and Dependent Care accounts.
• Generous paid time off package, starting at 25 days per year, plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.

Base Pay:  $125,000 - $150,000 / year base + commission opportunity - Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

FLSA Status: Exempt

Covid Vaccination:

All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws with regard to accommodations related to this policy. 

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch.

RWS embraces diversity and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

 Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.