Business Manager, Clinical Diagnostics Division, Vietnam
Vietnam - Ho Chi Minh City Update time: October 5,2020
Job Description
Position Summary:
- Effective CDD business management and business expansion in the defined territory with channel partner management as current business is 100% driven through channel partners/distributors
- Evaluate current Go-To-Market model and propose changes to accelerate business growth and gain market share by expanding our channel partner network across Vietnam
- Closely work with APAC CDD team for success of the CDD business
- Increase awareness of Thermo Fisher Brand in the market and develop the territory
- Identification and engagement with Key Opinion Leaders (KOL) from the Clinical and IVD professionals within the Health Care Sector in the region
Key Responsibilities:
- CDD business management and drive to exceed annual sales and gross profit targets. Make recommendation and implement action plans to ensure that sales stay on plan
- Build STRAP (5 year strategic plan) and execute on the plan for business expansion
- Collaborate and work closely with APAC CDD team to be successful in driving CDD initiatives in line with regional/global direction
- KOL (Key Opinion Leader) engagement and customer management
- Set pricing in collaboration with APAC team and ensure this is maintained in line with company policy
- Have regular customer meetings along with the team/distributor. Lead initiatives to improve our CAS (Customer Allegiance Score)
- Report on competitive sales and marketing activities and any factors affecting sales
- Maintain up to date records on all aspects of the business. 100% utilization of SFDC PCP CRM tool by distributors and regular review with the distributors
- Share best practices and effective business strategies with team, management and peers
- Ability to plan, execute and measure with a strong sense of urgency to drive results
- Collaborative approach to develop and share strategy, tactics and analytics
- Maintain a high degree of knowledge of company products and policies. Coordinate any training requirement for the team with marketing and technical support
Minimum Requirements/Qualifications:
- Bachelor/Masters holder
- At least 5 years channel partner management and sales experience in IVD/Life sciences
- Competent with financial planning and analysis
- Excellent communicator, verbally and in writing
- Fluent in English and Vietnamese
- Capable of managing major and complex accounts
- Commercially aware, highly motivated and target driven
- Customer orientated and able to drive activities that improve customer satisfaction
- Organized, able to work independently and in teams
- Computer literate with skills in Microsoft Office; Excel, Word and PowerPoint
- Experience in SFDC CRM will be a plus
- Ability to travel 40% within Vietnam and 10% international as per the business need
Non-Negotiable Hiring Criteria:
- Selling Agility with capability to close the deal to meet/exceed set targets
- Channel partner management expertise to manage business drive remotely in a COVID-19 impacted environment and through in-person meetings with the distributors
- Successful sales record
- Self-leadership: Ownership and accountability of the business, self-motivated to drive business growth and challenges the statusquo
- IVD experience
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