Business Manager, Clinical Diagnostics Division, Vietnam
Vietnam - Ho Chi Minh City Update time: October 5,2020
Job Description

Position Summary:

  • Effective CDD business management and business expansion in the defined territory with channel partner management as current business is 100% driven through channel partners/distributors
  • Evaluate current Go-To-Market model and propose changes to accelerate business growth and gain market share by expanding our channel partner network across Vietnam
  • Closely work with APAC CDD team for success of the CDD business
  • Increase awareness of Thermo Fisher Brand in the market and develop the territory
  • Identification and engagement with Key Opinion Leaders (KOL) from the Clinical and IVD professionals within the Health Care Sector in the region

Key Responsibilities:

  • CDD business management and drive to exceed annual sales and gross profit targets. Make recommendation and implement action plans to ensure that sales stay on plan
  • Build STRAP (5 year strategic plan) and execute on the plan for business expansion
  • Collaborate and work closely with APAC CDD team to be successful in driving CDD initiatives in line with regional/global direction
  • KOL (Key Opinion Leader) engagement and customer management
  • Set pricing in collaboration with APAC team and ensure this is maintained in line with company policy
  • Have regular customer meetings along with the team/distributor. Lead initiatives to improve our CAS (Customer Allegiance Score)
  • Report on competitive sales and marketing activities and any factors affecting sales
  • Maintain up to date records on all aspects of the business. 100% utilization of SFDC PCP CRM tool by distributors and regular review with the distributors
  • Share best practices and effective business strategies with team, management and peers
  • Ability to plan, execute and measure with a strong sense of urgency to drive results
  • Collaborative approach to develop and share strategy, tactics and analytics
  • Maintain a high degree of knowledge of company products and policies. Coordinate any training requirement for the team with marketing and technical support

Minimum Requirements/Qualifications:

  • Bachelor/Masters holder
  • At least 5 years channel partner management and sales experience in IVD/Life sciences
  • Competent with financial planning and analysis
  • Excellent communicator, verbally and in writing
  • Fluent in English and Vietnamese
  • Capable of managing major and complex accounts
  • Commercially aware, highly motivated and target driven
  • Customer orientated and able to drive activities that improve customer satisfaction
  • Organized, able to work independently and in teams
  • Computer literate with skills in Microsoft Office; Excel, Word and PowerPoint
  • Experience in SFDC CRM will be a plus
  • Ability to travel 40% within Vietnam and 10% international as per the business need

Non-Negotiable Hiring Criteria:

  • Selling Agility with capability to close the deal to meet/exceed set targets
  • Channel partner management expertise to manage business drive remotely in a COVID-19 impacted environment and through in-person meetings with the distributors
  • Successful sales record
  • Self-leadership: Ownership and accountability of the business, self-motivated to drive business growth and challenges the statusquo
  • IVD experience

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