Business Process Manager-Commercial
嘉士伯中国GuangzhouUpdate time: July 17,2019
Job Description
精选岗位
- 招聘类型:社招
- 工作性质:全职
- 热招岗位:8月热招职位
职位描述
Management Processes (Strategy, budget, performance management):
- Provide input to the [functional area] roadmap
- Support BPM Lead for Asia in setting objectives and align on priorities
- Coaching of Local SME’s (Subject Matter Experts) and super users
Stakeholder Management & Communication:
- Act as point of contact for functional sub area processes
- Support BPM Lead for Asia with stakeholder communication
- Facilitate the dialogue within the given functional area across both regional & local organization - ensuring ongoing communication regarding end-to-end process solution
- Responsible for establishing and driving the community, e.g. Local Subject Matter Experts / Super users within functional sub area.
Daily operations:
- Act as one point of contact within functional area for the respective business function
- Have good general knowledge of the E2E processes & detailed insight and knowledge about in-scope sub processes including key up & down stream processes for the given sub functional area
- list specific sub-functional areas/processes
- Ensure that the necessary training material & activities for the functional sub area are maintained and executed in order to maintain process adherence
- Ensure all processes are documented in alignment with the guidelines defined by the Process Discipline
- Drive continuous improvement activities by identifying process improvement opportunities within and across end-to-end processes and take an active role and responsibility in working with the business processes and applications such as:
- Requirements/CR evaluation
- Process Design, Implementation and Execution
- Process Monitoring e.g. through PPI’s
- Participate and support the Operations team to resolve incidents
- Have knowledge of / own the related functional master data, data models and understand the data governance and maintenance processes
- Understanding of how Process, Applications, Data and Reporting interlinks within functional area
- Insight and knowledge of all on-going initiatives within functional area as according to the agreed roadmap
- Participate as project resource and support in various projects (ad hoc)
任职条件
Education:
- BA / BSc in relevant subject, e.g. business economics
Language:
- Fluency in English and Mandarin– written and spoken, additional Asian languages are a plus
Experience:
- Minimum 7 years of proven functional track record (reaching managerial level) and/or experience with process and application optimization in an international company
Prerequisite Competencies (personal & professional):
- Ability to understand the benefits and challenges of having a standard end-to-end process model
- Strong customer orientation with an understanding of customer requirements
- Profound experience within functional area and associated sub-processes – both from a business process and application perspective
- Profound knowledge and experience with development and implementation of standard process model and/or application template
- Ability to work within a continuously changing environment.
- Solid experience in Business process improvement practices, i.e. identifying and solving process challenges
- Ability to prioritize and schedule workload
- Excellent communication skills and change management across organizational level & different cultures.
职位要求
- 学历要求:本科及以上
- 工作经验:7年以上
- 外语要求:英文
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