Microsoft Services helps its customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall Customer and Partner Experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement. Providing customizable solutions complete with enhancement and add-on services, Microsoft Services helps customers proactively address risks, minimize downtime, and streamline operations to improve efficiency and accelerate your business growth.

Responsibilities

Microsoft Services’ newly-established Public Sector Program Management Office (PMO) provides centralized expertise and management, focusing on optimization and growth of our Microsoft prime contract vehicle portfolio.

The PMO provides the following wide range of value-added services:
Contract Management and Administration
Contract Vehicle Strategy, Support and Guidance
Task Order Ingest, Routing, Management & Reporting
Standardized Tools, Templates, Processes and Practices
Marketing and Outreach Activities
Strategic Partnership Development

As a PMO Business Manager, you will have the opportunity to apply strategic thinking and innovative ideas to real-world business issues. You will deliver key business insight, planning, and analysis needed by senior leadership to develop strategy, deliver internal and external communications, and maintain operational rigor for this fast-growing professional services business. As part of a high performing team, you will deliver significant impact across the business with high visibility.

KEY RESPONSIBILITES
The PMO Business Manager will be responsible for the following areas of responsibility:

Develop and manage strategic partnerships across the PMO
Centralized organization and primary resource for vehicle management
Strategic planning
Program Manager for prime contract vehicles
Manage the contract vehicle portfolio, including:
Oversee all aspects of contract vehicle management and performance, including operations, marketing, contracts, task orders and invoicing
Coordination of all incoming and outgoing task orders
Develop and implement new contract vehicles
Oversee all aspects of new contract vehicle acquisition, from business case development to proposal submission
Support sales, capture, marketing and contract negotiation activities, including:
Customer acquisition strategy development
Communicate the PMO’s mission, service offerings and value proposition to staff and customers, including how the PMO can support customers’ goals and deliver results
Build and strengthen government and industry relationships
Track progress against strategic plan execution. Aggregate data and create presentations for internal weekly, monthly, quarterly, and annual business reviews.
Maintain relationships with peers inside and outside of the team to ensure strong cross-group collaboration and connection within the organization.

QUALIFICATIONS
• Applicants must be US citizens and hold (or be able to obtain) a DoD security clearance
• 10+ years industry or related services experience
• Strong self-motivation and demonstrated project and process management
• Problem-solving ability, especially in gathering data to drive decision making under stringent timelines
• Demonstrated ability to influence and collaborate with cross-functional teams
• Ability to work on multiple projects simultaneously and manage ambiguity
• Strong oral and written communication, organization and interpersonal skills
• MBA or equivalent proven business experience 

Qualifications

QUALIFICATIONS
• The successful candidate must be a U.S. Citizen.

Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

• 10+ years industry or related services experience
• Strong self-motivation and demonstrated project and process management
• Problem-solving ability, especially in gathering data to drive decision making under stringent timelines
• Demonstrated ability to influence and collaborate with cross-functional teams
• Ability to work on multiple projects simultaneously and manage ambiguity
• Strong oral and written communication, organization and interpersonal skills
• MBA or equivalent proven business experience 

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.