Business Solutions Specialist/IT Project Manager - Hotel Systems
AccorWarsawUpdate time: January 12,2022
Job Description

We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

Join us in the IT team as a Business Solutions Specialist/IT Project Manager - Hotel Systems.


Here is a summary of some of the great things you will be doing:

  • Taking responsibility for "Business Solutions" area within IT, with a focus on PMS, POS and DRS systems for our hotels and sales teams
  • Rollout of IT projects and applications for our iPMS, POS and DRS solutions (closely cooperation with our hotels, sales and revenue management)
  • Change management for projects, including the conception and implementation of a corresponding strategy
  • Training hotels and users in the individual systems and services
  • Planning, documentation and control of projects; continuous monitoring of the status, schedule, budget and costs for projects and ongoing services in the area of "Business Solutions"
  • Anticipation, evaluation and communication of possible risks and ensuring that problems are resolved on time
  • Managing external partners and service providers for the area of "Business Solutions" (costs and resources management, monitoring compliance with partner contracts and services)
  • Managing orders and offers for all kinds of necessary hardware and software for new projects and services
  • Performing regular reports and overviews of fees and services per partner
  • Assuring IT governance and compliance practices

Your experience and skills include:

  • 3 years’ experience in IT field
  • Very good command of English, German is a plus
  • Bachelor’s or Master’s Degree, preferred in Computer Sciences or Hospitality Management
  • Experience in hotel industry and Project Management
  • Proactivity, persuasion and willingness to learn new things, share ideas, initiate and support change
  • Flexibility & adaptation capacity
  • Customer focus mindset
  • Strong analysis, organizational and strategy skills
  • Ability to work in a matrix-organization


What is in it for you:

  • Unique opportunity to develop your career with worldwide Augmented Hospitality leaders
  • Office with modern design & activity based working concept located in the center of Warsaw
  • Package of benefits and perks of working for Accor, including discounts for hotels worldwide, Sports Card and private medical healthcare, public transport co-financing
  • Work in a multi-national team
  • Hybrid way of working (3 days in the office + 2 days at home)
  • Talent development opportunities
  • Corporate Social Responsibility activities

Do what you love. Care for the world.  Dare to challenge the status quo! #BELIMITLESS

Apply with CV in English

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