Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world. What is this opportunity? The Business Tools and Systems Support Specialist acts as the subject matter expert (SME) for development, integration and maintenance of digital tools and systems that facilitate business processes in SAP environment. As the Business Tools and Systems Support Specialist, you will work in close collaboration with internal and external IT community, business process owners and field sales and operations teams. You will play a pivotal role in driving business excellence. The main objective of this role is to achieve high operational reliability and efficiency of business tools and systems and implement new solutions to drive productivity. You will report directly to the Head of Business Excellence of the business unit. Your leadership skills, team player attitude, openness to feedback, adaptability, effective communication skills, and willingness to learn are key to your success in this position! What will you do? Collaborate with business process managers, IT demand manager and IT community to drive development of new strategic business tools, systems and processes, and adoption and implementation of existing tools, systems and processes. Support the organization in achieving business and IT strategy. Identify, analyze and recommend, and present to management business tools and systems solutions having broad business impact. Provide project leadership and management for development and integration projects; Report projects status and metrics to senior management and key stakeholders. Develop and lead User Acceptance Test plans and pilots and coordinate with field organization and functional departments implementation and adoption of tools, systems, and processes. Conduct training on tools, systems, and processes, define communication measures to support change management process. Maintain and update business tools, systems, and processes in line with changes in the business. Manage user assignment and creation of reports as demanded by the business. Lead superuser communities to drive tools, systems and processes usage efficiency. Support users for fast issue resolution. Escalate systems, tools and process issues to corporate IT and track progress. Leverage Subject Matter Expertise in SAP, responsible for migration and testing in the business, and adoption of local tools, systems, and processes. Location: Oakville, ON office is the preferred location, however, the successful candidate may be based out of one of our main office locations. What will you need to be successful? Bachelor’s Degree in Computer Science, Engineering, Commerce, or equivalent 5+ years related work experience in IT Management, Project/Service/Finance Management and business process improvement (BPI) exposure Knowledge of SAP system, Project System Module preferred Experience in the following methodologies: Agile, Continual Improvement, and Lean Proficiency with Microsoft office suite of tools Strong communication and Change Management skills; collaborative style Strong verbal and written English communication skills Travel – approx. 20% could be expected for business roll out as needed (when conditions improve) Assets (Nice-to-Have): MS SQL Server / Business Intelligence experience; bilingual French communication skills About us. We share our ideas and champion the people behind them. For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power. Making a difference together we raised $$385,000 towards charitable contributions, support over 38 non-profit organizations and planted 660 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us. To learn more about Siemens Canada, visit our website at www.siemens.ca While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted. Organization: Smart Infrastructure Company: Siemens Canada Limited Experience Level: Experienced Professional Job Type: Full-time Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment. By submitting personal information to Siemens Canada Limited or its affiliates, service providers and agents, you consent to our collection, use and disclosure of such information for the purposes described in our Privacy Code available at www.siemens.ca. Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour ce poste. 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