BUSINESS TRAVEL ASSISTANT MANAGER

At Hamilton Princess & Beach Club, our approach to Talent & Culture begins with selecting the best candidates to join our global team of service professionals committed to turning moments into memories for our guests.  As a member of our Sales & Marketing team your passion, strong leadership skills and engaging interpersonal skills will ensure efficient and effective operation of the Department.

This position will form a part of Sales Team based in Bermuda and will report to the Director of Luxury Sales as well as Director of Sales & Director of Marketing who is based in Bermuda.

Summary of Responsibilities:

Reporting to the Director of Luxury Sales and Director of Sales, responsibilities and essential job functions include, but are not limited to, the following:

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues

• Ability to aggressively pursue and evaluate, solicit, sell and confirm business as required to meet individual goals and overall budgeted sales and profitability.
• Ability to solicit and service Travel Agent, Negotiated, Worldwide Corporate and Transient accounts.
• Administratively self-sufficient and may require supporting fellow Transient Sales Colleagues and conducting own site visits
• Utilize Opera sales system and other tools in compliance with Accor brand standards
• Develop key and developmental accounts for hotels that will generate long term business partnerships
• Ability to sell all hotel products and services
• The ability to negotiate with clients and achieve maximum revenue/profit potential  while satisfying client needs
• Learn the strengths and weaknesses of our top competitors so as to be able to sell against them
• Attend all required meetings. Participate in on going brainstorming sessions
• Develop and maintain close and effective working relationships with all supporting internal departments
• Adhere to all Accor sales standards
• Participate in Accor & Local territory sales events and trade shows, involves preparation of events, invitation of clients and facilitating of events
• Maintain positive relations with all Guests, Vendors, Colleagues and Global Sales Offices while portraying a professional image at all times
• Overnight travel which may include weekends to conduct ongoing sales calls to clients in your market
• Perform other duties and projects as assigned by direct reports and/or Director of Sales

Qualifications:

• A Degree in Business Management, Sales and/or equivalent experience is preferred
• Must be a results-oriented, highly motivated individual, with a positive attitude
• At least three years hotel sales management experience, is preferred especially with a luxury Hotel focus
• Proven ability to work effectively in a demanding and fast paced environment
• Proven ability to work cohesively as part of a team in a multi cultural, diverse environment
• Proven ability to focus attention on guest needs, remaining calm and courteous at all times
• Ability to act independently and work with minimal supervision
• Ability to work as a team while at the same time negotiate and effectively communicate within a remote office environment
• Ability to make effective presentations
• Excellent written and verbal communication skills are essential
• Computer literacy including, but not limited to, Outlook, Microsoft Word, Excel and Power Point are essential.  Property Manager, especially Opera, experience preferred
• Ability to travel and work non-traditional hours

Physical Aspects of Position (include but are not limited to):

• Sitting 6-8 hours a day
• Light Activity
• Possible light travel