Relationship Management – Establish appropriate KPI’s to manage the service and identify areas for improvement, report service KPI status and progress regularly to appropriate forums.

Application/Infrastructure Support – Implement IT application/infrastructure support model for PD Labs in China,

Support DR/BCP – Be accountable to ensure DRP and BCP are up-to-date, and are tested annually

Fixed Asset (Infr. /Licences) Life cycle Management – Manages TSL/eAsets for IT Assets in PD Labs in China, ensure annual Assets Life Cycle review is performed and proper technical refresh project identified and planned.

Procurement Management

Compliance Management – Manages ACR/ICR/SoA for PD Labs. Implement IT control plan, ensure each control items are regularly reviewed and performed

Change Management/support – Ensure each IT changes follow change control process

IT Vendor management

Consultation on local script/app development

Coordination of corporate IT services management

A strong customer focus with the ability to engage effectively with peers within the region and globally (time-zones);

Ability to communicate effectively with customers at all levels;

Good communication/presentation skill in both English and Chinese(written and oral);

Understand IT Service model/concept(ITIL)

Understand Fixed Asset Lifecycle Management

Understand the Requirement of Regulatory Compliance Management

Understand Testing Environment of Automotive, Methodology, process, and Technical/IT solution;

Experience on IT infra, network