About Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com. Allergan Data Labs (A-DL) exists to disrupt the aesthetics industry through data, design, and technology. We’re pushing the boundaries of personalization and performance marketing in Pharma to deliver frictionless, end-to-end experiences for our providers and their consumers. Allergan Data Labs is part of Allergan Aesthetics, an AbbVie Company, the fourth largest pharmaceutical company in the world. Our brands, Botox Cosmetic, Juvéderm, CoolSculpting, SkinMedica, Naturelle and more, are some of the biggest names in the industry. Allē is our technology platform. In combination, our portfolio provides an ecosystem of opportunities to accelerate, scale, and market. Founded and headquartered in Southern California in 2018, A-DL has grown from a core team of ten subject matter experts to 100+ world-class engineers, designers, digital marketers, product leaders, strategists and creatives. Operating with the rigor and agility of a start-up, we build state-of-the-art intelligent systems that drive innovation. The A-DL team is bi-coastal and operates out of Irvine, CA and New York. Role can be based in Irvine, CA or remote. JOB SUMMARY: As a CRM Promotions Manager for A-DL you will be responsible for the CRM strategy for Allē promotions. You will build the communication plan for each Allē brand promotion across our CRM channels (email, SMS, push notification, in-app messages). This role continuously collaborates with the Promotions Team and Brand teams to achieve business objectives. This role will manage the campaign through it’s full life-cycle. You will present the CRM strategy to internal stakeholders, work with agency partners to build creative, and then partner with the CRM Operations team to implement and deploy campaigns. This position will also be responsible for reviewing campaign performance, communicating it back to stakeholders and optimizing future promotions. WHAT YOU GET TO DO EVERYDAY: Partner with counterpart, CRM Promotions Manager Partner with Promotions and Brand teams to understand business objectives, goals for each promotion Develop compelling CRM communications strategy to meet business objectives Present communication strategy to internal stakeholders Write creative briefs and hold briefing meetings with internal and external agencies Work with CRM Operations team on audience segmentation, business requirements and deployment of promotional campaigns Review campaign metrics and report out to internal stakeholders Test, iterate and optimize campaigns Develop promotional pull-through journeys to increase redemption Qualifications 10 or more years of marketing experience Bachelor's Degree Previous experience lifecycle, promotional, loyalty, direct marketing B-to-C (and B-to-B a plus) Ability to identify risks to timelines, escalate as necessary and propose mitigation strategies/pivot quickly when necessary. Experience managing high volume of campaigns at once Demonstrated strategic and creative thinking Excellent communication, writing and presentation skills Willingness to approach projects with a can-do attitude Excellent attention to detail and highly organized Digitally savvy and comfortable with new technologies (e.g., Confluence / Jira, MIRO, Loom, Microsoft Teams, Slack, Google Suite, etc.) Previous experience in pharmaceutical space a plus Competent in Excel Expert in email best practices & KPIs Expert in email and SMS rules and regulations (i.e CCPA, GDPR) Previous experience with Braze or Braze certification a plus Previous experience with Segment or other CDP a plus OUR CORE VALUES: Be Humble: You’re smart yet always interested in learning from others. Work Transparently: You always deal in an honest, direct and transparent way. Take Ownership: You embrace responsibility and find joy in having the answers. Learn More: Through blog posts, newsletters, podcasts, video tutorials and meetups you regularly self educate and improve your skill set. Show Gratitude: You show appreciation and return kindness to those you work with. #LI-ADL Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel No Job Type Experienced Schedule Full-time Job Level Code IC About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.