1. Conduct IU demand forecast analysis and have regular review meeting with key IU accounts for forecast accuracy improvement 2. Lead team to balance IU demand vs plant capacity and material supply, achieve quarterly sales forecast within 2% variation 3. Complete various report timely and accurately (eg weekly/monthly finance report, monthly SIOP report ,delivery risk and pastdue analysis report etc) 4. Lead IU customer satisfaction survey annually and drive for improvement actions 5. Take as liason officer and proactively communicate with IU customers and various departments (plant team/RD/PM/quality team etc) to solve issues and meet customer expectation as much as possible. 6. Coach and lead team to fulfil various tasks timely and effectively. 7. Focus on continuous improvement on processes and team efficiency and leveraging IT tools and automation. 8. Support manager to fulfil job assigned and achieve KPIs Qualifications Education level required：Bachelor Degree or equivalent in Sales Support, Customer Service, Supply Chain Management / International Trade or related areas Years and area of experience required：5 + years’ experience in Sales support, Customer Service, Supply Chain / Logistics field Technical knowledge: Proficient in computer skills esp. for Microsoft Office (Excel, Powerpoint), and good SAP/EDI knowledge preferred Good oral and written English skill Soft skills: Good communication skills and team leadership skills. Professional presence with the ability to work across different cultures. Self motivated and adapt to changes quickly and positively What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Supply Chain / Logistics Region: Asia Pacific Organization: CPDI Critical Power and Digital Job Level: Team Leader/Supervisor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: No Travel: No