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CUSTOMER SERVICE AGENT - CROATIAN TEAM
H&MWarszawaUpdate time: November 27,2019
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Job Description
CUSTOMER SERVICE CENTER IN WARSAW
Is now looking for
Social Media Agent with Croatian language
Are you ready for a customer focused, action-packed career at the heart of our company?
Find your place in a fast moving environment where you create the optimal customer experience,
with excellent service in a global fashion setting. We are offering a job where every day is a challenge, where only you set the limits to your career possibilities and where your personal growth and development is just as important as our business.
 
Work Description
 
You will be offering the best service to our customers regarding their shopping experience online and/or in our stores through Social Media channels.
This will include enquiries regarding orders, deliveries and processing payments

Who are we looking for?
 
Just like everyone at H&M, we believe you are social, open and a team player full of drive and optimism. Your personal qualities should also include:
  • A friendly and helpful approach to our customers and colleagues.
  • Being open to feedback and to communicate with your team and managers in a clear and straightforward way.
  • The drive and ambition to complete your tasks in a timely and effective manner.
  • A willingness to learn and improve
Also you have/are
  • Croatian language – native or skilled as native in speaking and writing
  • English language – intermediate level in speaking and writing
What we can offer you:
  • Relocation support – flight tickets & apartment
  • Benefits – Lunch card for all restaurants and bars
  • H&M discount card for all brands
  • Sports and leisure discount
  • Group life insurance & Medical package
  • Massage sessions
  • Supporting personal growth by providing various types of training sessions
  • Monthly and Quarterly rewards based on performance
  • Referral bonus system
  • Modernly equipped workspace with resting areas, massage chairs, daily fruits, etc., located in the center of Warsaw with an easy access to public transport
  • Competitive salary based on benchmark tests in Warsaw
  • Work in a friendly environment where we promote diversity and equality
Sounds interesting?
Please send your application.
Apply on Company WebsiteSee all jobs at H&M

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