Company profile:

China United Network Communications Group Corporation (China Unicom) is one of the major integrated telecommunication operators in Mainland China in terms of broadband, fixed-line telecommunications and mobile communication. China Unicom currently has 255 million customers and abounded network resources which covers 210 countries and connected with 355 global telecommunication operators. China Unicom is the only telecommunication service provider listed in New York (NYSE code: CHU), Hong Kong (00762, HK) and Shanghai (600050) stock markets. China Unicom current market share ranked number 4 out of 12 among the global major telecommunication service providers.

In BPO area, China Unicom has abounded call center resources with more than 35000 call center seats and more than 60000 seat representatives. As telecommunication partner for Beijing 2008 Olympic Games, China Netcom provided 550 seats multi-language call center services to The Beijing Organizing Committee for the Games of the XXIX Olympiad, The Olympic call center provided 14 languages, including Chinese, English, French, Japanese, German, and Spanish.etc. After Mergering with China Unicom, China Netcom has brought all the operation resources into China Unicom.

Website: www.zrbpo.com/en/index.html

Number of position:

4

Year(s) Experience Required:

1

Location:

(Beijing)

Type of job:

Full-time

Job Category:

Customer Service

Preferred date of Start:

2009-8

Duties:

The Mentor role is exactly the same as the agent with the additional responsibility of training and keeping the team’s knowledge level at high and satisfactory level.

Requirements: