Cashier/ Waitress

Will report directly to the Assistant Outlet Manager. The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills.  This individual will be responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety).

Hotel Overview:  

Situated in Senayan Square at the South end of Jakarta's Central Business District, Fairmont Jakarta will feature 380 spacious guestrooms and 108 Fairmont branded suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a1,200 square meter ballroom.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 2

Summary of Responsibilities:

Reporting to the Assistant Outlet Manager, responsibilities and essential job functions include but are not limited to the following:             

• Assist in greeting and escorting guests to their tables according to departmental procedures, when needed. Ensure that tables are set to best service the guests
• Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Promote positive guest relations at all time
• Be aware of guest reactions and confer frequently with superior and other service staff to ensure guest satisfaction
• Provide feedback of any problems to the Superior
• Successful completion of the training/certification process
• Receive payment by cash, check, credit cards, vouchers, or automatic debits
• Issue receipts, refunds, credits, or change due to customers
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanner
• Issue trading stamps, and redeem food stamps and coupons
• Calculate total payments received during a time period, and reconcile this with total sales
• Compute and record totals of transactions

Qualifications:

• Indonesian Citizen only
• Certificate or Diploma in hospitality or related field
• Minimum of 6 -12 months of relevant experience in the hotel industry
• Strong working knowledge of Microsoft Outlook, Microsoft Office and Microsoft Power Point
• Ability to prioritize and organize work assignments as instructed by supervisor

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS