The Opportunity:

Baker & Bloom is looking for a proactive and experienced candidate to work with management to run an education center. The position requires an exceptionally organized, versatile, and highly detail-oriented individual who is able to work independently in a small business startup.

This position reports to the Founder/Educational Director of Baker & Bloom. The person filling this role is responsible for overseeing and ensuring the running of the daily operations of Baker & Bloom. This position is also responsible for using available resources to effectively deliver and improve our educational services in a way that satisfies customers and achieves our organizational aims.

You will:

• Have the chance to influence major decisions
• See the immediate impact of your efforts
• Gain hands-on, multi-functional experience
• Develop a breadth of knowledge
• Work with a high-caliber, creative, and dynamic team
• Exposure to strong network of educators, entrepreneurs, and innovators

Responsibilities:

Center Management:

• Manage and oversee day-to-day operations, including scheduling classes and meetings and handling incoming student enrollments
• Communicate with parents and students about courses enrollment, payments, and scheduling, and respond promptly to all email, phone, and in-person enquiries
• Prepare and design print and digital marketing materials including seasonal course catalogs, eDM, social media posts, and web pages
• Work with Business Development Director to plan and execute year-round promotional events
• Issue invoices and receipts to clients
• Manage teaching resources, office supplies, and staff and student records
• Handle general operational affairs, including liaising with building management and service providers

Requirements:

• Native speaker in English; Fluent in Cantonese and Mandarin 
• Outstanding oral and written communication skills (primarily in English)
• Excellent organizational and multitasking skills with meticulous attention to detail
• Excellent computer skills, including Word, Excel, Apple Pages, Google Drive and database management
• Ability to thrive in a fast-paced, entrepreneurial environment; comfortable with ambiguity and shifts in scope of duties
• Ability to prioritize conflicting needs, handle matters expeditiously, and follow through on projects to successful completion, often with deadline pressures
• Comfortable interacting with people from all parts of the organization and clients, from children to high level education sector leaders, while projecting a high degree of professionalism
• Knowledge of Adobe Creative Suite and Wordpress a huge plus

Education and Experience:

• Bachelor’s degree
• Experience studying or living abroad preferred
• At least 3 years of relevant experience