Central Monitoring Operator / Call Centre Operator
JOHNSON CONTROLS HK LTDKowloon bayUpdate time: September 28,2019
Job Description

What you will do

This person will join the Central Monitoring Service Center in Hong Kong. She/He will handle customer enquirers and compliant, respond to daily alarm signal, dispatch service and maintenance work.

How you will do it

  • Follow up monthly billing and statement
  • Manage daily administrative works and prepare Monitoring System reports
  • Coordinate with internal parties to ensure customer satisfaction

What we look for

Required

  • F.5 or DSE or above
  • Proficiency in MS Office application
  • Good command of spoken and written English and Chinese
  • Good telephone manner, independent and hardworking
  • Rotating shift on Sunday and Public Holiday (overnight shift duty required)
  • Flexible working hours and short working days down to 18 days a month

Preferred

  • Security Personnel Permit holder is an advantage
  • Outside for dispatch work is needed
  • Experienced in guarding service
  • Fresh graduate are also welcomed

 

Get email alerts for the latest"Central Monitoring Operator / Call Centre Operator jobs in Kowloon bay"