Certification Program Manager
LenovoMorrisville, north carolina, united statesUpdate time: March 12,2021
Job Description
Position Description:
The NA IDG Certification Program Manager is a key role on the IDG Sales
Learning & Development Team. This role ensures that Lenovo internal and
Business Partner sales have the most current messaging, product skills and
solutions skills and can apply the necessary knowledge to drive growth in the
IDG market.
Key Responsibilities
• Research and analyze the needs of internal sales, business partners, support
organizations and other stakeholders to determine the knowledge, skills and
abilities that should be certified
• Experience organizing and leading successful working groups for job task
analyses, item writing and development workshops, question writing training,
item reviews, and standard setting sessions
• Coordinate with Lenovo leaders and partners to define and manage the benefits
associated with the certification program
• Build, maintain and support exams and reporting requirements
• Project manage the entire lifecycle of the certification programs from
initiation, design, development, maintenance, support and retirement
• Apply expertise and knowledge of industry standards to the certification
programs
• Lead the development of relevant, valid, technically accurate and defensible
certification exams and follow‐up with psychometric quality assurance reviews
• Create and maintain program documents including policies, procedures, exam
blueprints, student and trainer tutorials, voucher logs, reports, etc.
• Ensure the highest level of service by effectively managing vendors and
supporting students and trainers
• Implement and maintain communications with leadership, stakeholders,
partners and students
• Research and analyze new trends in certification and accreditation programs
and bring new ideas to management
#### Position Requirements:
• Bachelor’s degree minimum
• Formal training or education in Instructional Design, Education,
Psychometrics, or Computer Science
• 5+ years successfully leading the development of technical certification
exams in the IT industry
• Expert knowledge of the psychometric review process applied in the
development of IT or technical certification exams
• 5+ years of IT or Instructional Design Project Management experience
• Excellent written and verbal communication skills
• Demonstrated ability to drive initiatives cross‐functionally
• Comfortable working in a fast-growing environment while adapting to and
introducing change
• Experience developing a Certification Program for an IT or technical
organization from the ground‐up is a plus
• Experience managing and partnering with certification and proctoring vendors
• PMP Certified a plus
Why Lenovo?
Lenovo is a US$50 billion Fortune Global 500 company, with 57,000 employees
and operating in 180 markets around the world. We are #1 PC company on the
planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST
global brands. Focused on a bold vision to deliver smarter technology for
all, we are developing world-changing technologies that create a more
inclusive, trustworthy and sustainable digital society. By designing,
engineering and building the world’s most complete portfolio of smart devices
and infrastructure, we are also leading an Intelligent Transformation – to
create better experiences and opportunities for millions of customers around
the world.
Learn more about why it’s great to work at Lenovo -
https://www.lenovobenefits.com/why-join-lenovo
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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