Bring your career aspirations to life with AIA!

The CHANGE MANAGEMENT, CONSULTANT is a role that works closely with business units to focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and ensuring the implementation of change management strategies and plans to maximise adoption/usage by impacted users and minimise resistance after a change initiative/project is rolled out. These improvements will increase benefit realisation, value creation, return of investment (ROI) and achievement of results.

• Create change strategy to support the adoption of changes required by a project or initiative.
• Integrate change management activities into master project plan.
• Conduct change impact assessment, assess change readiness and identify key stakeholders.
• Engage corporate/business communication team to deliver communication materials as required and track the progress of design and development activities to ensure on-time delivery.
• Provide input, document requirements and support business in the design and delivery of training programme followed by tracking progress and addressing risk/issues in training phase.
• Ensure Standard Operating Procedure (SOP) is updated for operations reference before project goes live.
• Identify the needs of Target Operating Model (TOM) review and work closely with Human Resource Department and resource owner on approach and implementation.  
• Evaluate and manage user readiness for cutover.
• Measure success metrics and monitor change progress after roll-out period.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.