Chief Steward

Reports to: Executive Chef, Director of F&B

Oversees: Assistant Chief Steward, Stewarding Supervisor, Lead Steward, Stewarding Trainer, Stewarding Night Cleaner, Steward

Scope

The Chief Steward will oversee all aspects of the Stewarding Department and ensure a superior standard of cleanliness for all glassware, flatware, tableware and kitchen equipment in support of our Culinary and Food & Beverage teams.

Duties and Responsibilities

•  Balance operational, administrative, and Stewarding team member needs
• Maintain inventory and record keeping for all dinnerware, flatware, and glassware
• Source and price new product and present proposals to Executive Chef and Director of F&B for new items or for large purchases
• Review all banquet event orders to ensure proper set-up is in place
• Manage labour and expense budgets and approve all monthly purchases
• Keep an up-to-date proactive purchase template for each month’s budget break down
• Manage supply requisitions, chemicals and china/glass to ensure costs and breakage are kept to a minimum
• Prepare Purchase Orders and Stores Requisitions to be approved by GM and Controller
• Ensure all breakages and chipped items are taken out of circulation and inventoried
• Send and receive all items under warranty
• Manage work schedule, vacation, and time off requests of all Stewarding team members
• Routinely inspect all dishwashing equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained and that all equipment is in proper working condition
• Trouble-shoot problems with dishwashers and related kitchen equipment
• Complete performance reviews and administer performance management of Stewarding team members in accordance with company policy, documenting all actions taken
• Train Stewarding team members in the performance of their duties

Qualifications

·        Completion of Grade 12 or equivalent

·        Post-secondary education in business or hospitality/tourism is an asset

·        3+ years of experience in a managerial role in a Stewarding department

·        Solid administrative abilities and competent in Microsoft Word, Excel, and Outlook

·        Strong communication and interpersonal skills

·        Comfortable providing positive feedback and support to all team members

·        Able to contribute to creating a motivating work environment

·        Understands the importance of adhering to and enforcing organizational policies and procedures