Responsibilities:
Provide voice technical support, operation and troubleshooting job, primarily in Hong Kong but with some opportunity to support other locations in the APAC region
BAU system Moves, Adds & Changes
Perform voice related project (e.g. CUCM/CUC upgrade, Recorder upgrade, BT migration, Speakerbus migration, Datacenter relocation related task)
Raise paperwork like Change ticket/purchase request/order etc,
Daily voice reconciliation check
Requirement:
Higher Diploma or above in Computer Science / Information Technology or related disciplines
Experience with Cisco Call manager, Cisco Unity Connection, Expressway
BT trader voice and Speakerbus Intercom knowledge is definitely a plus
Knowledge and hands-on experience of voice recording job
Able to provide onsite morning support (07:30-09:00)
Able to work on Saturday or Sunday
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address by clicking For more job opportunity, please visit our website: www.clts.com
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