Client Account Manager (Assistant Manager) - Banking & Capital Markets - Markets & Global Network - Hong Kong
DeloitteSouthern District, Hong Kong IslandUpdate time: March 27,2019
Job Description
About Deloitte ChinaOur professionals at Deloitte China provide a full range of audit & assurance, consulting, financial advisory, risk management and tax services, and work closely within Greater China, across Asia-Pacific and around the world to provide clients of every size with local experience and international expertise. We have considerable experience in China and are one of the leading professional services providers in this marketplace.The Deloitte purpose is about making an impact that matters to our clients. Our extensive service spectrum enables us to help clients become leaders wherever they choose to compete. Deloitte is committed to investing in our people and empowers them to achieve more than they could elsewhere.
Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.To learn more about how Deloitte makes an impact that matters in the China marketplace, please connect with our Deloitte China social media platforms via www2.deloitte.com/cn/en/social-media.Work you'll do: Actively develop the account strategy and revenue plan with the Lead Client Service Partner (LCSP) and functional partners who are part of the leadership client service team. Where the account is part of a global account, actively liaise with the global account manager and support the local LCSP in the implementation of the global account service planIdentify new Deloitte service offerings and propositions which would be of interest to the clientDevelop a good working relationship with client's procurement and actively provide information and reporting on current engagements and total spend. Obtain information from procurement on the relative performance of Deloitte against our competitors.Set up and manage the senior executive relationship action plans and client relationship mapsMaintain an understanding of the issues on the client's agenda and share information and key updates with the account teamActively coordinate account team governance including meetings, agendas, actions, risks & issues and manage internal communication for the client relationshipActively undertake effective reporting at executive and management levels, internally and externallyMonitor the pipeline of wins/losses and opportunities and keep the system accurate and up to date with the latest pursuit informationProvide the LCSP with support in the development of account revenue forecast and annual revenue plansProvide proposal support on large and significant opportunities and coach the proposal team in using the right client language and positioning to increase bid successBe the key client relationship contact for Hong Kong and direct enquiries and potential opportunities to SMEs within the firmRequirements: 5 years + experienceProven Account Management experienceFinancial Services Industry knowledge, ideally Banking and Capital MarketsProficient in Microsoft Excel and PowerpointSelf-starter, independent thinker and resourceful Very committed with a high level of drive, initiative and enthusiasmStrong project management and project delivery experienceStrong people and networking skills Ability to communicate, influence and present at all levels of businessComfortable with working with both Deloitte partners and senior client contacts Commercial awareness and understanding of different businessesAbility to work within a team Deloitte China refers to Deloitte Touche Tohmatsu in Hong Kong, Deloitte Touche Tohmatsu in Macau, Deloitte Touche Tohmatsu Certified Public Accountants LLP in the Chinese Mainland and their respective affiliates practising in Hong Kong, Macau and the Chinese Mainland.
Requisition code: CN155965
Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.To learn more about how Deloitte makes an impact that matters in the China marketplace, please connect with our Deloitte China social media platforms via www2.deloitte.com/cn/en/social-media.Work you'll do: Actively develop the account strategy and revenue plan with the Lead Client Service Partner (LCSP) and functional partners who are part of the leadership client service team. Where the account is part of a global account, actively liaise with the global account manager and support the local LCSP in the implementation of the global account service planIdentify new Deloitte service offerings and propositions which would be of interest to the clientDevelop a good working relationship with client's procurement and actively provide information and reporting on current engagements and total spend. Obtain information from procurement on the relative performance of Deloitte against our competitors.Set up and manage the senior executive relationship action plans and client relationship mapsMaintain an understanding of the issues on the client's agenda and share information and key updates with the account teamActively coordinate account team governance including meetings, agendas, actions, risks & issues and manage internal communication for the client relationshipActively undertake effective reporting at executive and management levels, internally and externallyMonitor the pipeline of wins/losses and opportunities and keep the system accurate and up to date with the latest pursuit informationProvide the LCSP with support in the development of account revenue forecast and annual revenue plansProvide proposal support on large and significant opportunities and coach the proposal team in using the right client language and positioning to increase bid successBe the key client relationship contact for Hong Kong and direct enquiries and potential opportunities to SMEs within the firmRequirements: 5 years + experienceProven Account Management experienceFinancial Services Industry knowledge, ideally Banking and Capital MarketsProficient in Microsoft Excel and PowerpointSelf-starter, independent thinker and resourceful Very committed with a high level of drive, initiative and enthusiasmStrong project management and project delivery experienceStrong people and networking skills Ability to communicate, influence and present at all levels of businessComfortable with working with both Deloitte partners and senior client contacts Commercial awareness and understanding of different businessesAbility to work within a team Deloitte China refers to Deloitte Touche Tohmatsu in Hong Kong, Deloitte Touche Tohmatsu in Macau, Deloitte Touche Tohmatsu Certified Public Accountants LLP in the Chinese Mainland and their respective affiliates practising in Hong Kong, Macau and the Chinese Mainland.
Requisition code: CN155965
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