Responsibilities:

• Provide MPF scheme administration support, including enrolment, contribution, switching and termination 
• Ensure smooth running of the account assigned, and follow up outstanding issues
• Perform clerical duties including data input, scanning and filing

Requirements:

• Associate Degree or above
• Customer focused, with good problem-solving and communication skills
• Proficient in PC applications including Excel, Word and Chinese word processing
• Fresh graduate is welcome to apply

Pension Hotline Administrator 15-16K [Pure CS]

Responsibilities:

• Only handle all inbound and outbound calls and email (no cross selling is needed)
• Handle customer enquiries and complaints in relation to Pension Business
• Provide clerical and administration support to the team 

Requirements:

• Form 7 or above
• Preferably 1 year experience gained in customer service / hotline service
• Excellent telephone manner with mature and pleasant attributes
• Proficient in PC applications including Excel, Word and Chinese Word Processing