Responsibilities:

• Provide
  client service through multi-channels, such as Live Chat on official
  website, Email and WeChat etc.;
• Inspire
  clients' desirability towards the brand and products by exploring their
  needs and providing personalized services;
• Lead
  the interaction with clients and help clients to make the purchase
  decision;
• Communicated
  with overseas colleagues via Email or Phone Call (mainly confirmed
  purchase status, tax refund and overseas complaints with overseas customer
  service centers and exclusive stores)

Requirements:

• Good
  written and oral communication skills in Chinese and English;
• Preferred
  2 years of working experience in customer service, retail sales or other
  customer service fields;
• Outstanding interpersonal
  skills with good communication skills, client centric;
• Good at team spirit,commercial mindset and can work under pressure.

上班地址：恒隆广场