• Provide client service through multi-channels, such as phone call, email and chatting;
• Inspire clients' desirability towards the brand and products by exploring their needs and providing personalized services;
• Lead the interaction with clients and help clients to make the purchase decision;
• Meet performance objectives (take call rate, service quality, etc)

Requirements:

• Native Chinese and workable English;
• Preferred 2 years of working experience in customer service, retail sales or other customer service fields;
• Outstanding interpersonal skills with good communication skills, client centric;
• Good at team spirit, commercial mindset and can work under pressure.
  

上班地址：恒隆广场