Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com. 
 
Location/Division Specific Information
At our Distribution Center, in Mexico City.
 
How will you make an impact? (Objetive)
Supervision and coordination of the facility's Logistic Operations and Project Management ensuring timely delivery of client projects and control of processes related to logistic operations, taking into consideration good manufacturing, storage and distribution practices both at internal and external level as well as implementation of appropriate processes to support productivity enhancements.

Generation of metrics, control and optimization of processes, evaluation of service capacities and response time to reduce operating processes' deviations.

Proactive Client Relationship management to clients ensuring appropriate communication, business engagement, implementation and service delivery to enable retention, growth and long term mutual business partnership.

What will you do? (Responsabilities)

• To manage the portfolio of projects and clients handled by the project management team and be responsible for the accurate and consistent execution of customer projects ensuring logistics operations team works as one team with project managers to deliver on time and consistently.
• To supervise and coordinate the Logistic Operations team to comply with quality standards, local regulations as well as with GMP, GCP and GDP.
• Client Relationship management to clients ensuring appropriate communication, business engagement, implementation and service delivery to enable retention, growth and long term mutual business partnership
• Participates in sales and marketing activities such as customer and/or study kickoffs, teleconferences, customer visits, audits, estimates and quotations with Sales and other internal colleagues.
• To supervise the destruction process: to coordinate the Logistic Project Coordination team, hired companies, to obtain the certificate of destruction and official requirements.
• To evaluate operating management control for processes related to: reception, issuance, returns and destruction of products and/or medical supplies.
• To develop metrics to evaluate service capacity, development of processes, detection of deviation, etc.
• To cooperate in implementing the quality system, to review and create new procedures in alignment with internal policies.
• Provides training, including system training and Standard Operating Procedure (SOP) and basic quality rules as required and to keep updated all supporting documentation.
• To inform and work together with Project Responsible Parties (both internal and external clients) and Quality area detected deviations and prepare and help in the execution of action plan.
• Identifies, develops and implements process improvements to improve overall efficiency and productivity of the project management logistics operations teams.
• To give advice to clients pursuant to GCP, GMP, GDP and local regulations and provides all support required for customer issues related to studies.
• To receive auditors and propose preventive and corrective action plans.
• Initiates the involvement of appropriate departments and maintains continuous communication with those departments.
• To organize and maintain operations and review the correct operation of equipment and system, to obtain the supporting documentation in accordance with internal Quality Policies.
• To develop and update documentation related to Warehouse quality; procedures, documents and reports pursuant to Quality Assurance guidelines.
• To release products in quarantine.
• To supervise and analyze development of personnel under his/her charge.
• To cooperate with the development of personnel career plans.
• To develop all activities in an efficient and safe manner.
• To perform any other activities that may be required to comply with business requirements.
• Develops, mentors and performs annual reviews for Project Managers (PM), Associate Project Managers (APM) and Project Support Associates (PSA). Develops Performance Improvement Plans when necessary as part of the Performance Management & Development (PMD) program.
• Establishes Goals for direct reports in accordance with company initiatives and vision.

How will you get here?

Education/Experience:
 

• Requires accredited college, university or recognized professional degree, preferably in a health-related field. Prefer advanced degree in a health-related field.
• Requires 5-7 years’ experience supporting project management teams.  
• Requires previous work experience in Healthcare field.   
• Requires 2 years’ management experience.
• Requires strong interpersonal and communication skills to include excellent relationship building.  
• Requires proven experience working with direct management of teams.
• Requires proven experience with customers in a dynamic environment.

 
Preferred Qualifications:

• Prefer Certification in Project Management by a recognized institution in project management. 

Languages:
 

• English, spoken and written, advanced level.

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
 
Apply today! http://jobs.thermofisher.com
 
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.