Position Description: Can you ThinkSmart? Are you on top of the inner life of PC hardware, software, firmware, display units, connectivity, operating systems and on how related technologies work? Do you find motivation and purpose in delivering a service that WOW’s and gives users and customers a great sense of being prioritized? If this is you - then you probably would want to work in Lenovo! In Lenovo Finland we have a Client Technical Advisor position for a true PC expert with the right combination of technology skills, experience in enterprise technical support, excellent discipline and a passion for making things work properly. The position will cover Finland and Baltic countries and is in a Nordic technology team. What is your mission? You will do post sales technical support for Large Enterprise/Public Sector/SMB accounts across market verticals. In addition you will: • Establish and maintain structured system for mid/high level support requests • Analyze and describe issues to determine correct level of measures to resolve • Drive progress to ensure timely resolution and closing • Keep records and maintain smart fix and checklist library • Attend internal technology support calls and leverage for local work • Work independently and initiate proactive action when needed • Create and coordinate tech bulletin communication to customers, partners and colleagues as relevant #### Position Requirements: • A Degree in Information Technology, System Engineering or similar. • PC architecture expertise and in-depth knowledge of current and former operating systems.  (Microsoft, Linux, Chrome) • 5+ years of field experience in supporting enterprise level users or partner channel in PC industry • Excellent English and fluent Finnish language skills • Programming, scripting skills are a plus • Computer competency certifications are a plus At Lenovo we're proud to be an equal opportunity employer. Applications from people with disabilities are welcome! About Lenovo Lenovo is a US$45 billion Fortune Global 500 company and a global technology leader in driving Intelligent Transformation through smart devices and infrastructure that create the best user experience. Lenovo manufactures one of the world’s widest portfolio of connected products, including smartphones (Motorola), tablets, PCs (ThinkPad, Yoga, Lenovo Legion) and workstations as well as AR/VR devices and smart home/office solutions. Lenovo’s data center solutions (ThinkSystem, ThinkAgile) are creating the capacity and computing power for the connections that are changing business and society. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.