About Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com. Job SUMMARY: The Clinical Specialist (CS) works for the Allergan Medical Institute® and with healthcare professionals (HCPs) in aesthetic practices to optimize their clinical skills for implementing the MD Codes™ into their day-to-day practice with the on-label use of AA Hyaluronic Acid Filler portfolio. The CS supports practices in education around facial anatomy, facial assessment & consultation using the emotional attributes/patient archetype identification, ageing, MD Codes™ theory and MD Codes™ practice including guiding safe injection technique. The role also supports the patient facilitation approach. From time to time, facilitation may be provided to HCPs on other AA aesthetics products at unsolicited HCP direct request to AMI. Also, CS provide clinical training to Sales Manager, Product Specialists at Allergan team meetings. KEY DUTIES AND RESPONSIBILITIES: 1. Delivers In-Clinic Services Deliver clinical facilitation, as developed by the Allergan Advisory Board and the OEU clinical team, to customers and Sales Mangers, Product Specialists at conferences, clinical workshops and training meetings. Work with KAMs during in house training events to develop their expertise in how to coach customers in patient consultation skills. Effectively articulate product specific selling messages and differentiation of Allergan products and services versus the competitors. Maintain a high level of service through reliable and timely follow-up after any interaction with customers and Allergan medical trainers. Identifies educational need and develops recommendations to improve clinical performance of aesthetic practices through delivering a bespoke educational journey for each identified HCP with a focus on AA range of Hyaluronic Acid Fillers and implementation of the MD Codes™. Number of supported clinics/HCPs will be ~30 aligned with AA strategic and key account strategy. Establishes key performance indicators with the HCP in pursuit of supporting improved patient outcomes. Focus Tier 2 & 3 HCPs, but other tier levels may require support as determined on educational need by the AMI Lead. Maintains a high level of service through reliable and timely follow-up after any interaction with HCPs and records all activity in VEEVA CRM. 2. Supports Education via AMI Digital World Supports and promotes educational curricula within AA AMI Digital World (AMIDW) to improve the level of clinical knowledge around Hyaluronic Acid Fillers for clinicians within the local market. Delivering a value-added service, which helps clinicians and practice owners make informed decisions about patient assessment, treatment planning and treatment with the MD Codes™. 3. Supports AMI Lead in AMI Event Delivery Supports with the delivery of key local AMI events as requested by the AMI Lead. Including, but not limited to, attendance at industry conferences & AMI meetings & MD Codes™ Mentee Programme to engage with customers, plus for self-development and upskilling. Work with the AMI manager with input from marketing and sales team as well as medical manager, to determine clinical needs and provide facilitation to customers accordingly. 4. Quality & Compliance Support Allergan’s Quality Management System and internal auditing processes. Ensure commitment to regulatory compliance by attending training and adhering to Allergan’s policies and procedures. Adhere to Allergan’s internal codes of conduct and compliance processes. Qualifications University degree in a clinically-based subject ideally medicine, nursing or dentistry Minimum of 3 years’ experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry Intermediate skills in Microsoft Word, Excel, PowerPoint and Outlook Valid and clean driver’s license. Experience in training/coaching including event management, preparation and delivery of workshops and other training solutions Experienced in facilitation Fluent English (written and oral). Strong communication skills Behaviors/Skills: Ability to guide a group to acquire skills, make decisions or complete tasks by facilitating group communication, using interpersonal skills and influence strategies to build relationships. Provide expert advice to colleagues within the organization based on knowledge gained from professional experience or training. Ability to sell tailored, value added solutions/advice to meeting customer needs. Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions and demonstrating commitment to the team. Ensure to keep up with developments in the area of expertise, particularly facial anatomy. Seeks diverse learning opportunities and perspectives, quickly applies new knowledge and skills and uses work challenges as opportunities to try new learning and innovative solutions. Ability to travel. Approximately 80% of time will be spent in the field Effective Communication Approach - Collaborates with others on work tasks and presents information to others. Receptivity to Feedback – Welcomes and takes action on feedback, displays humility, and accepts constructive criticism. Navigating Ambiguity – Positively and proactively reacts to and manages ambiguous or unclear situations. Learning Orientation – Is curious. Seeks out new ways to do things and new approaches to issues. Key Stakeholders: In clinic: Physicians; clinicians; patients; practice owners/managers; practice staff. Internal: AMI Manager; local marketing teams; sales force; country training manger; medical team & International AMI. HCC/MI & Regulatory Department, Customer Service, Finance, QA Manager etc. COMPLIANCE AND INTEGRITY You will be responsible for conducting your activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities (subject to local law/requirement) (INTEGRITY) Travel Yes, 100 % of the Time Job Type Experienced Schedule Full-time Job Level Code IC About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.