Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and services. To this end, Microsoft is investing in a dedicated Customer Success team member that will help the largest and most important companies in the world across all industries successfully adopt Microsoft Cloud solution and services.

We are looking for a highly motivated and passionate Azure Engagement Lead to drive technical program management for Global Strategic accounts that have a significant number of key Azure projects running concurrently. As the Azure Engagement Lead you will drive, acceleration of cloud adoption from Pilot/MVP to production for customers’ key Azure projects by providing cross-project oversight, resource orchestration, and blocker escalation in close collaboration with Cloud Solution Architects (CSAs) in the account.

Responsibilities

Key responsibilities include:

• Understand customers' overall applications portfolio, IT and business priorities and success measures
• Lead end-to-end technical program management of customers’ key Azure projects with CSA involvement, including consistent evaluation of cross-project milestones for opportunities to drive efficiencies and accelerate time to business value
• Develop and maintain views into sprints / iterations, enabling proactive notification and action across the project portfolio
• Provide reinforcement for CSAs by effectively orchestrating project resources, escalating technical blockers until resolved or workaround identified, and keeping them informed of cross-project intelligence as needed
• Lead customer reviews with senior management and establish trusted customer relationships with key technical decision makers and stakeholders
• Lead internal (Microsoft) reviews and establish strong relationships across internal stakeholders and teams (e.g. Account team members, Engineering, Microsoft Services, Partners, etc.)
• Capture insights and identify patterns from cross-project management and follow-through by submitting technical feedback to engineering and driving process efficiencies as applicable

Qualifications

Experiences Required – Education, Key Experiences, Knowledge and Skills:

Technical

• Experience in large-scale Cloud Provider technical project management in enterprise-wide environments required
• Enterprise-scale technical Experience with Azure and hybrid infrastructures, architecture designs, and migrations required
• Knowledge of market trends and competitive insights required
• Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs preferred

Professional

• Experience. 5+ years of success in complex technical project management and/or program management required
• Relationship Building. Proven track record of building relationships with senior IT executives in large accounts. Experience in managing various stakeholder relationships to get consensus on solutions/projects required
• Program Management. Excellent skills in all aspects of planning for a portfolio of projects, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail required
• Collaboration and Communication required
• Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with exceptional verbal and written communication
• Strong Presentation skills with a high degree of comfort with both large and small audiences and various levels of management (Senior Executives, IT management, Database administrators and Data Scientist)

Education

• Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred
• Certification(s) in the following preferred:
  • Technologies: Azure, application development, cloud-native application architecture
  • ScrumMaster, SAFe, or related Agile

Experiences

Prior work experience in a Program Manager position within a software and/or services company such as SalesForce or Amazonpreferred

Travel required: 10-40

Re-location will be accommodated for qualified candidates

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.