Bentley Systems is seeking an Cloud Solutions Engineer to join our Global Cloud Operations Team. Using our industry leading ProjectWise software on Cloud hosted infrastructure, Bentley hosts many of the World’s largest infrastructure projects. With more than 3,400 server and growing daily, this is a fast passed and rapidly growing team.

Your Day-to-Day:
•Perform system related activities such as configuring, troubleshooting and staying current with upgrades, updates and patches.
•Administrative tasks including the maintenance of datasources, standards and work processes along with developing procedures that allow designers to work as a team.
•Interfacing with multiple teams within Bentley.
•Identify recurring issues and drive automated resolution behind them.
•Troubleshoot systems in Azure hosting Bentley Software along with databases, webservers and networks.
•Monitor Application and system capacity and performance along with monitoring service ticket support queues.
•Work with PowerShell to automate tasks. Develop and execute PowerShell scripts on hosted production systems.
•Define and convey customization requirements to meet specific business requirements.
•Work with IT and development teams to drive DevOps-based process improvement.
•Perform complex configuration, change management and testing activities to support a service-oriented architecture and integration between all applications.
•The nature of this role means that some out-of-hours work will be required.
 
Required Skills
•Bachelor’s degree (Computer Science or IT) and 1 year experience or equivalent combination of education and experience.
•Understanding of Windows Server operating in a virtualized environment.
•Understanding of Cloud Hosting in Microsoft Azure or other
•Familiarity with relational databases, including administration, operation and maintenance with Oracle and/or Microsoft SQL Server.
•Experience and knowledge of scripts in some administrative language (PowerShell).
•Understanding of networking, including TCP/IP and Windows Active Directory.
•Experience with web technologies including Microsoft IIS and Microsoft SharePoint.
•Ability to work tasks/assignments through a help system ticketing system.
•Strong interpersonal and telephone skills, organizational, planning skills and willing to work as a team.
•Excellent technical troubleshooting skills.
•Capability to rapidly learn the various hosted applications with in our Azure environments
 
Desired Skills
•Knowledge of ITIL processes, ISO 270001 or SOC2 experience.
•Experience with public clouds (Microsoft Azure, Amazon Web Services).
•Document Standard Operating Procedures for troubleshooting.