Business Performance

·        Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required

·        Analyze monthly P&L and month-end reports, identify deviation from business plan goals

·        Work with Finance and team in preparation and management of the department’s budget and financial forecasts

·        Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Sales & Marketing

·        Conduct daily briefing with department on current key activities

·        Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel

·        Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence

·        Determine the effectiveness of existing programs and develop new strategies

·        Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments

·        Actively participates in sales presentations, property tours and customer meetings

·        Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary

·        Participate in community and professional organizations to maintain high visibility and promote a positive image

Team Management

·        Interview, select and recruit direct reports

·        Identify and develop team members with potential

·        Conduct performance review and manages performance issues that arise within the management team

·        Constantly monitor team members performance, attitude and degree of professionalism

·        Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business

·        Conduct monthly departmental meetings

Other Responsibilities

·        Be fully conversant with hotel fire & life safety/emergency procedures

·        Attend all briefings, meetings and trainings as assigned by management

·        Maintain a high standard of personal appearance and hygiene at all times

·        Be aware of the hotel fire & life safety/emergency procedures

• Perform other reasonable duties assigned by the assigned by the Management

Knowledge and Experience

·        Bachelor’s Degree from a reputable hospitality school

·        Minimum 5 years of Sales management experience or at least 2 years of experience in a similar capacity with proven records

·        High degree of professionalism with strong understanding of global markets and business acumen

·        Excellent reading, writing and oral proficiency in English language

·        Proficient in MS Excel, Word, & PowerPoint

Competencies

·        Strong leadership and interpersonal skills

·        Excellent communication and customer contact skills

·        Results and service oriented with an eye for details

·        Ability to multi-task, work well in stressful & high-pressure situations

·        A team player & builder

·        A motivator & self-starter

·        Well-presented and professionally groomed at all times

Employee benefit card offering discounted rates in Accor Hotels worldwide.

• Develop your talent through learning programs by Academy Accor.

• Opportunity to grow within your property and across the world!

•Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21