A Cluster Maintenance Manager is required to lead the Maintenance function in a cluster of hotels in Birmingham including Novotel Birmingham Centre, Ibis Birmingham New Street, Ibis Budget Birmingham Centre.

• Responsible for the implementation of best practice maintenance vision, strategy, policies, processes and procedures to aid and improve operational performance in particular, the sustainable maintenance and the reduction of energy consumption strategy
• Support the Regional Team & Hotel GM to develop a cluster maintenance schedule
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Produce monthly reports for hotel General Managers and Regional Technical Manager
• Carry out duty management shifts
• Maintaining professional and technical partnerships with suppliers contractors, cluster teams and other stakeholders
• Manage customer relations with guests, staff and suppliers to enable early identification and timely resolution of issue
• Ensure compliance with health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and guests.
• Planning, managing and coordinating projects and maintenance works including budgets
• Produce information, analysis and reports to ensure line management are informed of project/work progress, problems and agreed resolutions
• Manage, coach and mentor high performing and autonomous maintenance team
• Provide technical expertise and support to the teams
• Complete cluster departmental performance reviews
• Allocate the appropriate Human Resources in the cluster
• Set department objectives/KPIs and review and assess ongoing performance of direct reports

• Formal Qualification in Mechanical, HVAC or Electrical
• Good written and verbal communication skills (English)
• Advanced knowledge of Microsoft tools & outlook
• 3 years management experience
• Multi-site management experience or in a large hotel environment
• H&S trained (IBOSH) Ability to read & write risk assessments
• Energy management
• Budget planning CAPX & OPEX cost controls
• Proven experience of project management
• Support UK initiatives
• Flexibility to travel and attend regional & uk meetings
• Administration skills• Guest oriented, service minded and attention to detail
• Excellent Presentation • Good planning and organisational skills • Team leader, a natural leader • Forward Thinking and Innovative • Autonomous • Ability to conduct first level fault-finding

• A competitive salary
• Pension Scheme
• Bonus Scheme
• Employee benefit card offering discounted rates at Accor's brand and partners