Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E As a Collection Analyst your primary purpose is to provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded. The candidate will be required to liaise with all stakeholders/customers within and out with the organisation, have strong communication and negotiation skills and a track record providing analysis and recommendations on how to improve the cash flow for the organisation. Your main responsibilities: • Drive cash flow improvements within EMEA region for the Electrical and Industrial Divisions. • Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations. • Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes. • Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices. • Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets. • Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute. • Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved. • Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause. • Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers. Qualifications Your experience matters: • Bachelor degree in Finance/Accounting or equivalent • Previous credit risk, collection or similar relevant experience is an advantage • Fluent spoken and written English essential • Track record in achieving and exceeding goals/targets essential • Strong understanding of the Order to cash process • Ability to negotiate effectively to drive resolutions • Track record in achieving and exceeding goals/targets essential • Strong understanding of the Order to cash process • Ability to negotiate effectively to drive resolutions • Strong reconciliation and problem solving skills • Strong customer focus and service delivery • Ability to provide accurate data and proven experience in ability to influence recipients in relation to content • Process Improvement experience, always looking for opportunities to refine the way we do things • Previous experience of SAP, Get Paid and/or Oracle systems preferred • Excellent communication and negotiation skills in English language are required • Superior networking capability and an ability to work well with senior personnel across the Corporation is mandatory • Excellent analytical skills to interpret and relate financial data so that the resulting comments describe the key risks and drivers • High ethical standards • Attention to details • Knowledge of process improvement techniques and the ability to promote positive change • Good interpersonal skills – ability to work with all levels of the organization. • Be very solutions driven, analytical and capable of delivering results • Experienced in providing a high standard of customer care • Able to work within a large, multi-cultural organisation with international stakeholders • Strong cross/multi-cultural background and experience; sensitive to cultural differences • Work well under pressure and be skilled at managing multiple tasks within demanding timelines What we offer to you: • Permanent contract in a fast-growing global company • Challenging projects in dynamic collaborative team • Flexible working solutions (hybrid, flexible working hours) are implemented across different EMEA locations • We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA • We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level • We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies • We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen • We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There’s room here for everyone because we believe that every person matters #LI-SO1 Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Finance/Accounting Region: Europe, Middle East, Africa Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No