POSITION SUMMARY

 
 

Purpose

 
The successful candidate will be responsible for supporting the credit and collection activities in the respective regions or countries of responsibilities.
 
Nature and Scope
 

Reporting to the Supervisor, you will assist in providing support and backup in the areas of administrating credit policies, advising commercial sales teams on trade receivable transactions, conduct collection calls, monitoring accounts receivables and collection status in your region of responsibility.
 
Your key objective will be to ensure the timeliness, completeness and accuracy of internal reporting of overdue balances.  Managing accounts receivable will require you to liaise closely with our sales, customer services, Billings, CMDT and AR technician colleagues as well as directly with customers to ensure that the Company’s credit & collection policies and procedures are implemented in order to meet targets. Your close contact and update in alerting the Analyst on any collection concerns in order to appropriately address the credit risk profile of customers.
 
 

DIMENSIONS

 
Average Annual Portfolio:                                    
Operating Budget (direct labor + overheads):        
Number of Direct Reports (approximate):
Overall Supervision (approximate):                       
Other Factors:  
 
 
 

PRINCIPAL ACCOUNTABILITIES

 
 

• Present, organize, and convey problems or issues within and across other functions and within the organization, taking into account the business needs

 
 

• Exercises judgment within defined practices and policies to determined appropriate action

 
 

• Provide administrative support in monitoring customer collection cycle and conduct credit control / receivable collection actions on customers who are late in payment

 
 

• Assist to pursue overdue accounts by utilizing phone collection techniques, dunning letters and collection agencies or legal counsel

 
 
 
 
 
 
 

• Assist in identifying and dispute recording to help resolve and coordinate with customer services on invoice discrepancy / dispute

 
 

• Support the business by providing alternative credit & collection solutions

 
 

• Preparation of internal reporting activities and weekly reports on customers’ overdue receivable position

 
 

• Review and take appropriate follow up action with the commercial sales, customer service and AR technicians

 
 

• Maintenance of follow up actions taken in relation to overdue receivables in SAP

 
 
 

MINIMUM REQUIREMENTS AND QUALIFICATIONS

 
 

• Recognized local or overseas educational credentials for example a Degree or Diploma in Business Administration, Finance or Accounting

 
 

• At least 2 - 3 years related experience in credit management involving credit and collection experience in a high transaction industry

 
 

• You will also have good interpersonal and organizational skills with the ability to priorities. This calls for drive, initiative and being able to work independently as well as a part of a team

 
 

• Analytical, high integrity, mature, excellent communication and interpersonal skills, and a team player able to interact constructively with all levels of staff

 
 

• Good working knowledge of Microsoft Office Applications such as MS Excel and MS Word

 
 

• Experience in SAP ERP system including FSCM and ACA Tools.

 
 

• Meticulous and attentive to detail

 
 

• Familiar with Letters of credit, sight drafts, import/export documentation pertaining to trade finance and have understanding of business issues in the region will be an advantage

 
Knowledge of Incoterms 1990/2000, UCP 600 for documentary credits, domestic and international customers regulations an advantage