Position Description: **Position Title: Commercial Analyst – Service Segment ** Reporting To: ANZ Services Sales Lead Business Area: Sales Operations Key Objectives of Position: • Build and run an industry leading Business Management System for the SMB segment, including REL, SMB, Consumer, eComm,\ & channel partners • Provide commercial insight and advice to Management and Sales through routine and ad-hoc analytics • Deliver detailed Market Intelligence analysis using IDC data, maintain a considered view of the market outlook Day-To-Day Tasks: • Assist and support the weekly ANZ business review (“cadence”) sharing the delivery of the weekly regional deck with the commercial analysts • Be the go-to person for segment leader and sales team for any data related and market analytics request. • Assist segment leader and sales team to pull historical financial data for both internal and external business reviews. • Respond to short-notice ad-hoc reporting requests from Ops/Finance and across all segments • Coordinate the submission of presentations and reporting to the senior management team • Improve the current sales reporting framework with innovative solutions • Daily Order Report and Analysis – SI / ST • Territory reviews / Gap Plans – provide insight to AE and Service BDM • Sales Spiff/ Incentive tracking & Communications • Set up and capture Quarterly sales targets & Attainment Calculations • Customer Growth & Profitability, Sales Productivity , Coverage & RAD analysis • Prepare & coordinate harmonization submission for Finance BPC loading each Mx cycle which includes all relevant segments & products • Assist and support weekly Services business review & deliverables • Control Sheet Management • Pipeline Analysis • Stock / WOI projection / calculation & Analysis • Business Financial Simulations • GTN Estimations • Report all data quality issues into the data quality (DQ) framework, and not permit DQ to impede decision making • Attend project meetings and provide input on concepts and business requirements to ensure projects deliver business outcomes • Assist with the implementation of various AP projects. #### Position Requirements: Key Competencies Needed: • Ability to build data reporting models in excel, run and maintain on daily basis and trouble shoot independently without assistance • Highly analytical in nature, the ability to gather disparate information about a market and derive business insight from data o Identify trends in sales data o Derive insight in the face of uncertainty or inaccurate data • Competent at basic database construction (Access or SQL) and query writing to self-serve information from a data mine • Strong attention to details and thoroughness in completing tasks o Self-assess reports to ensure data accuracy and that the output is sense- checked for validity prior to submission o Plan and prioritise time to ensure efficient delivery o Flag potential issues to management and customers • Effectively transfer thoughts and expresses ideas verbally in individual or group situations • Confidently present to any management or staff level and effectively transfer a message • A demonstrated ability and continuing desire to work under pressure, and aggressively attack tight deadlines • Tenacity and resilience in a constantly evolving operation environment • Independent thinking and the willingness to initiate and lead business transformations within SMB sales operations Critical Skills    • Highly skilled in MS Excel, dashboard construction and data manipulation to extract analytical insight • D365 capabilities • Strong understanding of the segment sales (REL, SMB & Channel) • Strong skills with MS PowerPoint, and ability to structure “the prefect executive summary slide” • Excellent presenter and strong commercial acumen - good ability to communicate ideas • Experience with writing / building Access or SQL database queries Key Performance Indicators / Metrics: • Maintain an accurate and independent Pipeline to ASP outlook picture on a weekly basis, and conduct a quarterly audit on the integrity of the data. • Achieve outstanding CSAT feedback from the Services Sales Lead • Build the perfect SMB business management system using KPI’s and exception reporting to flag issues on a weekly basis • Provide analytical insight with every piece of analytical work, making commercial recommendations Career Development Opportunities: This role is a permanent role, and will guide the expansion of the Services towers within Lenovo, leading to significate opportunities within ANZ and AP as they develop Candidate Pre-Requisites Previous Experience: 5+ years experience in Sales Operations Analyst positions or finance function, including 5 years in sales operations supporting a commercial business This could be in the PC, Retail, Telco or FMCG industries. Qualifications: Master’s Degree in Finance, Accounting, Business or related fields desirable. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.